Data Analyst, Travel Services

Klook; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Klook, a leading experiences platform in Singapore, is seeking a Data Analyst in the Travel Services team. The role focuses on owning analytical insights, translating data into actionable strategies, and fostering AI adoption within the team.

The ideal candidate will have 3-5 years of experience in analytics, strong SQL and data wrangling skills, and the ability to communicate effectively across various teams. Join Klook to help shape the future of travel!

Qualifications

• 3-5 years in analytics, strategy & ops, or a data-adjacent role.
• Deep curiosity about business context and performance metrics.
• Acts as an internal consultant advising on AI and data needs.
• Strong project instincts to ensure progress in a matrix environment.

Responsibilities

• Own the analytical narrative for performance reviews and metrics.
• Spot growth opportunities and provide actionable recommendations.
• Facilitate AI tool adoption and assist teams in their use.
• Align data standards with the central BA team.

Skills

SQL skills

Data wrangling using Python or R

Experience with BI tools (Tableau, Google Data Studio)

AI tools familiarity

Clear communication

Strong analytical skills

Job description

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination. We operate a mobile-first, curated platform featuring diverse experiences across global destinations. Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

Role Overview

Role Title: Data Analyst, Travel Services

Function: Business Analytics

Seniority Level: Associate

Employment Type: Full time

What You'll Do

• Own the analytical narrative for the vertical: recurring performance reviews, ad‑hoc deep dives, metric alignment with the central BA team, making sure the right people have the right numbers at the right time
• Spot growth opportunities and flag risks early, turning raw data into clear recommendations that stakeholders can act on
• Be the team’s go‑to for AI in practice: help colleagues figure out where AI tools actually save them time, run small pilots, and build habits that stick
• Track the progress of key AI initiatives in the vertical, not just status updates but actively removing blockers and keeping momentum
• Bridge the central AI team and the Travel Services team so that new tools and capabilities land with real adoption, not just announcements
• Work with the central BA team to align on data standards and source of truth so everyone’s working from the same foundation

What We're Looking For

• 3-5 years in analytics, strategy & ops, or a data‑adjacent role at a tech or e‑commerce company
• Deep curiosity about business context: you take time to understand how the business actually works, what drives performance, and what the numbers really mean before jumping to conclusions
• Acts as an internal consultant to the team, advising on both AI and data needs, helping stakeholders frame the right questions, and translating business problems into analytical or AI‑driven solutions
• Strong SQL skills and comfortable working with raw data; proficiency in Python or R for data wrangling and analysis; experience with BI tools (Tableau, Google Data Studio, or similar) is a plus
• Someone who already uses AI tools in their daily work and can articulate what works and what doesn’t, in a way that gets non‑technical teammates genuinely excited to try
• Clear communicator, equally comfortable writing an executive summary and walking a teammate through a new tool
• Good project instincts: you notice when things stall and you do something about it without being asked
• Comfortable working in a matrix environment with multiple stakeholders

Equal Opportunity Statement

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully‑executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.