Business Analyst (Sharepoint)

CAPGEMINI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Capgemini Singapore Pte. Ltd. is seeking an experienced Business Analyst to support the migration of intranet and document repositories to the Whole-of-Government SharePoint Online platform.

You will work with business stakeholders, IT teams and external vendors to assess current-state environments, gather requirements and develop migration recommendations. You will help design future-state information architecture, contribute to roadmaps and ensure solutions meet governance, security and

Qualifications

• Experience as a Business Analyst or similar role in Microsoft 365 or SharePoint initiatives.
• Experience in SharePoint Online migration or document management projects.
• Strong requirements gathering, process mapping and stakeholder engagement.
• Knowledge of SharePoint Online features (sites, libraries, permissions, metadata).
• Experience with vendor coordination and testing activities.
• Excellent communication and analytical skills.

Responsibilities

• Assess existing SharePoint sites, document repositories, permissions and workflows.
• Gather business, functional and non-functional requirements via workshops and interviews.
• Identify pain points and future-state requirements.
• Evaluate content and solutions for migration, redesign or archival.
• Support migration design, roadmaps and implementation plans.
• Coordinate testing, validation, UAT and trace risks/issues.

Skills

SharePoint Online

Requirements gathering

Stakeholder engagement

Business process analysis

Governance & compliance

Vendor management

Change management

Tools

Microsoft 365

Power Automate

Power Apps

SharePoint migrations

Job description

We are seeking an experienced Business Analyst to support the migration of our intranet and document repositories to the Whole-of-Government (WOG) SharePoint Online platform.

In this role, you will work closely with business stakeholders, IT teams and external vendors to assess current-state SharePoint environments, gather requirements, develop migration recommendations, and support the successful delivery and adoption of SharePoint Online solutions. You will play a key role in ensuring the new platform meets business needs for collaboration, information management and knowledge sharing.

What You Will Be Doing

SharePoint Migration & Business Analysis

• Conduct assessments of existing SharePoint sites, document repositories, permissions, workflows and integrations.
• Gather and analyse business, functional and non-functional requirements through workshops and stakeholder interviews.
• Identify current pain points, business-critical processes and future-state requirements.
• Evaluate content and solutions for migration, redesign, consolidation, archival or retirement.
• Support the design of future-state information architecture, including site structures, metadata, permissions and document management requirements.
• Contribute to migration strategies, roadmaps and implementation plans.
• Support migration validation activities, including content reconciliation, testing and business acceptance.

Stakeholder & Vendor Management

• Work closely with business users, site owners, IT teams and external vendors throughout the project lifecycle.
• Translate business requirements into clear functional specifications and acceptance criteria.
• Review vendor proposals and solution recommendations to ensure alignment with business objectives.
• Coordinate testing activities, defect resolution and user acceptance testing (UAT).
• Track project risks, issues, dependencies and decisions, escalating where appropriate.

Governance & Compliance

• Support the development and implementation of SharePoint governance practices.
• Assess requests for new sites, enhancements and process improvements.
• Ensure solutions align with ICT policies, security requirements and governance standards.
• Maintain documentation, process flows, operating procedures and decision records.

Change Management & Adoption

• Support stakeholder engagement, communications and training activities.
• Facilitate alignment between business and technical teams on requirements and solution design.
• Assist with change readiness and adoption activities for end users and site owners.
• Conduct post-implementation reviews and identify opportunities for continuous improvement.

What We Are Looking For

Essential Requirements

• Experience as a Business Analyst, Functional Analyst or similar role supporting Microsoft 365 or SharePoint initiatives.
• Experience participating in SharePoint Online migration or document management projects.
• Strong requirements gathering, process mapping and stakeholder engagement skills.
• Good understanding of SharePoint Online, including sites, document libraries, permissions, metadata and search capabilities.
• Experience preparing business requirements, functional specifications, user stories, acceptance criteria and test scenarios.
• Experience working with vendors and coordinating project delivery activities.
• Strong analytical, problem-solving and communication skills.

Preferred Qualifications

• Experience with intranet, collaboration, knowledge management or document management initiatives.
• Experience migrating content from SharePoint on-premises, shared drives or other repositories to SharePoint Online.
• Familiarity with Microsoft 365 tools, including Power Automate and Power Apps.
• Understanding of SharePoint governance, information architecture and content lifecycle management.
• Knowledge of public sector ICT governance, security and compliance requirements.
• Relevant Microsoft 365, SharePoint or Business Analysis certifications.