Business Analyst — Agile & Process Optimization

MAVENTREE TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MAVENTREE TECHNOLOGY PTE. LTD. seeks an experienced Business Analyst to drive requirements, bridging business needs with technology solutions. You will engage stakeholders, document user stories, and support Agile delivery across the software lifecycle.

Responsibilities include process improvement, solution design, testing coordination, and change management to ensure outcomes align with business goals and user needs. Singapore-based role with collaboration across teams.

Qualifications

• 3 to 5 years of experience in business analysis, digital transformation, product delivery, or system implementation.
• Experience in software or digital product development.
• Experience in Agile delivery environments will be advantageous.
• Experience in Government or large-scale enterprise systems is preferred.
• Bachelor's Degree in Business, Information Systems, Computer Science, Engineering, or a related discipline.

Responsibilities

• Engage stakeholders to understand business goals, pain points, operational challenges, and policy requirements.
• Elicit, analyse, document, and validate business and functional requirements.
• Translate business needs into user stories, process flows, functional specifications, and acceptance criteria.
• Facilitate workshops and requirement-gathering sessions with stakeholders.
• Analyse current business processes and identify opportunities for process optimisation and automation.
• Assess the impact of proposed changes on business operations, systems, users, and policies.
• Collaborate with solution architects and technical teams to design practical and scalable solutions.
• Recommend improvements that enhance operational efficiency, user experience, and service outcomes.
• Work closely with Product Managers and delivery teams throughout the software development lifecycle.
• Support Agile delivery by managing and refining product backlogs and requirements.
• Clarify business requirements during development and assist teams in resolving requirement-related issues.
• Ensure delivered solutions meet business objectives and user needs.
• Develop and review test scenarios, test cases, and acceptance criteria.
• Coordinate and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Validate that system functionality meets agreed business requirements.
• Support defect triage and resolution activities.
• Build strong relationships with business, operations, and technology stakeholders.
• Support implementation planning, business readiness, training, and adoption activities.
• Communicate project progress, issues, risks, and recommendations effectively to stakeholders.
• Facilitate discussions to achieve alignment across multiple stakeholder groups.
• Monitor solution performance and user feedback after implementation.
• Identify enhancement opportunities and support continuous product improvement.
• Work with support and operations teams to investigate and address production issues.
• Contribute to lessons learnt and best practices across projects.

Skills

Analytical & problem-solving

Stakeholder management

Facilitation

Written & verbal communication

Agile methodologies

Product development practices

Prioritization

Attention to detail

Education

Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related discipline

Job description

MAVENTREE TECHNOLOGY PTE. LTD. seeks an experienced Business Analyst to drive requirements, bridging business needs with technology solutions. You will engage stakeholders, document user stories, and support Agile delivery across the software lifecycle.

Responsibilities include process improvement, solution design, testing coordination, and change management to ensure outcomes align with business goals and user needs. Singapore-based role with collaboration across teams.