Business Analyst($6300)

Tap Growth ai; Singapore; On-site; SGD 61,000 - 78,000; Full time

Job summary

Tap Growth ai is seeking an experienced Business Analyst in Singapore to drive process improvements and deliver actionable insights. The role requires 5+ years in business analysis within an IT environment, with a focus on data-driven decision making. Strong knowledge of Jira/Confluence and diagramming tools is preferred.

The position is based in Singapore, with work from office flexibility. A background in gaming loyalty or hospitality-related domains is advantageous.

Qualifications

• At least 5+ years of proven IT Business Analyst experience or similar role.
• Experience with Agile Scrum and Waterfall methodologies.
• Experience in E-commerce, Integrated Resorts, Hospitality or Casino systems is a significant advantage.
• Proficiency with Jira, Confluence, Visio, Lucidchart and Balsamiq.

Skills

Business analysis

Process improvement

Data-driven decision making

Stakeholder communication

Education

Bachelor's Degree in Business Administration, Information Technology, Computer Science, Engineering, or related field

Master's Degree or MBA is a plus

Tools

Jira

Confluence

Microsoft Visio

Lucidchart

Balsamiq

Job description

We’re Hiring: Business Analyst ($6300)!

We are seeking an experienced and analytical Business Analyst to join our team in Singapore. The ideal candidate will bring at least 5 years of expertise in business analysis, driving process improvements, and delivering actionable insights to support organizational goals. If you thrive in a fast-paced environment and have a passion for leveraging data to solve complex challenges, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Business Analyst

Education

• -Bachelor'sDegree in Business Administration, Information Technology, Computer Science,Engineering, or a related field.
• -AMaster's Degree or MBA is a plus.

Experience

• -Atleast 5+ years of proven experience as an IT Business Analyst, System Analyst,or similar role within an IT environment.
• -Demonstrableexperience with a variety of project methodologies (e.g., Agile Scrum,Waterfall), showcasing adaptability.
• -Experiencein E-commerce, Integrated Resorts, Hospitality or Casino systems is asignificant advantage.
• -Proficiencywith standard business analysis tools (e.g., Jira, Confluence, Microsoft Visio,Lucidchart, Balsamiq).

Preferred Business DomainKnowledge

• Preferredexperience or working knowledge in gaming loyalty, casino patron management,rewards programmes, tiering, points accrual/redemption, campaign eligibility,and member lifecycle processes.
• Familiaritywith Business Entertainment complimentary processes, including complimentaryentitlement, allowance calculation, approval workflows, redemption control,auditability, and exception handling.
• Candidateswith relevant or similar domain knowledge from hospitality, travel, retailloyalty, financial services rewards, membership management, or other customerengagement industries will also be considered favourably.

Certifications(Preferred)

• -Certificationof Capability in Business Analysis (CCBA) or Certified Business AnalysisProfessional (CBAP)
• -ProfessionalScrum Master (PSM) or Professional Scrum Product Owner (PSPO)
• -DesignThinking certification or relevant training.