Business Analyst

Tap Growth ai; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Tap Growth ai in Singapore is seeking a skilled Business Analyst to translate business needs into actionable solutions and support strategic decision-making. You will play a key role in driving projects, improving processes, and working closely with stakeholders in a fast-paced IT environment.

The role requires at least 5 years of IT BA experience, strong analytical skills, and familiarity with project methodologies such as Agile Scrum and Waterfall. Office-based in Singapore.

Qualifications

• 5+ years of IT BA or System Analyst experience.
• Experience with Agile Scrum and Waterfall methodologies.
• Domain knowledge in gaming loyalty or related customer engagement is a plus.

Responsibilities

• Translate business needs into actionable solutions to drive projects.
• Support strategic decision-making and process improvements across teams.
• Collaborate with stakeholders to refine requirements and ensure delivery.

Skills

Analytical thinking

Stakeholder collaboration

Agile Scrum

Waterfall

Tools

Jira

Confluence

Microsoft Visio

Lucidchart

Balsamiq

Job description

We're Hiring: Business Analyst!

We are seeking a skilled and analytical Business Analyst to join our team in Singapore. The ideal candidate will have at least 5 years of experience and a talent for translating business needs into actionable solutions. You will play a key role in driving projects, improving processes, and supporting strategic decision-making.

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Business Analyst

What You'll Do:

Experience

• Atleast 5+ years of proven experience as an IT Business Analyst, System Analyst,or similar role within an IT environment.
• Demonstrableexperience with a variety of project methodologies (e.g., Agile Scrum,Waterfall), showcasing adaptability.
• Experiencein E-commerce, Integrated Resorts, Hospitality or Casino systems is a significant advantage.
• Proficiencywith standard business analysis tools (e.g., Jira, Confluence, Microsoft Visio,Lucidchart, Balsamiq).

Preferred Business DomainKnowledge

• Preferredexperience or working knowledge in gaming loyalty, casino patron management,rewards programmes, tiering, points accrual/redemption, campaign eligibility,and member lifecycle processes.
• Familiaritywith Business Entertainment complimentary processes, including complimentaryentitlement, allowance calculation, approval workflows, redemption control,auditability, and exception handling.
• Candidateswith relevant or similar domain knowledge from hospitality, travel, retailloyalty, financial services rewards, membership management, or other customerengagement industries will also be considered favourably.

Certifications(Preferred)

• Certificationof Capability in Business Analysis (CCBA) or Certified Business AnalysisProfessional (CBAP)
• ProfessionalScrum Master (PSM) or Professional Scrum Product Owner (PSPO)
• DesignThinking certification or relevant training.

Ready to drive impactful change? and be part of our growth journey!