Business Analyst

Tap Growth ai; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Tap Growth ai in Singapore is hiring a Business Analyst to join on-site and support data-driven decisions by analyzing processes and documenting requirements. You will bridge business needs with technology solutions and collaborate with multiple teams to clarify needs and shape solution design.

The role emphasizes gathering needs, defining acceptance criteria and maintaining traceability across processes, data, and testing activities to ensure successful deployments.

Qualifications

• 4+ years of experience in business process analysis and requirements gathering.
• Experience bridging business needs with technology solutions and data-driven decision making.
• Ability to facilitate workshops with business users, product teams, engineers and vendors.

Responsibilities

• Gather, analyse and document business needs, current and future state processes, user stories, functional requirements and acceptance criteria.
• Facilitate workshops with business users, product and project teams to clarify needs and support solution design.
• Analyse impact of changes, support prioritisation and scope decisions.
• Develop process flows, data mappings and business rules; maintain traceability and backlog refinement.

Skills

Business analysis

Requirements gathering

Stakeholder management

Job description

We're Hiring: Business Analyst!

We are seeking a detail-oriented and analytical Business Analyst to join our team in Singapore. The ideal candidate will have at least 4 years of experience analyzing business processes, identifying opportunities for improvement, and supporting data-driven decision-making. You will play a key role in bridging the gap between business needs and technology solutions.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Business Analyst

JD

Key Responsibilities

Discovery and Requirements Analysis

• Gather, analyse and document business needs, user needs, current-state and future- state processes, user stories, functional and non-functional requirements and acceptance criteria.
• Facilitate workshops and discussions with business users, product and project teams, engineers and vendors to clarify needs and support solution design.
• Analyse the impact of requested changes and support prioritisation and scope decisions.

Process, Data and Traceability

• Develop and maintain process flows, data mappings, business rules, requirements documentation and supporting artefacts.
• Maintain end-to-end requirements traceability and assist with backlog refinement and sprint activities.
• Analyse business and operational data, define relevant measures and support reporting and dashboard requirements.

Testing and Defect Management

• Prepare test scenarios and coordinate system, integration, regression and user acceptance testing.
• Track defects, support investigation and retesting, and maintain clear evidence through resolution and closure.
• Confirm that delivered outcomes meet documented requirements and acceptance criteria.

Deployment and Operational Transition

• Support deployment planning, change communications, operational readiness and transition to business-as-usual operations.
• Support production issue analysis, post-production stabilisation and resolution of outstanding defects.
• Undertake structured handover and job-shadowing to acquire relevant system, process, vendor and stakeholder knowledge.