Business Analyst

Virtusa; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Virtusa Singapore is seeking a skilled Business Analyst to analyze business requirements and system dependencies for critical public sector systems. You will gather, document, and validate requirements from stakeholders, and collaborate with technical teams on solution design and implementation.

You will also support audit preparations, vendor management, and adoption of government IM8 policies, with exposure to AWS environments, OpenID Connect integration, and CI/CD tooling.

Qualifications

• Gather, analyze, and document business requirements from stakeholders.
• Conduct gap analysis between current and future state processes.
• Create functional specifications, user stories, and acceptance criteria.
• Facilitate workshops, interviews, and requirements validation sessions.
• Develop process flows, use cases, and system documentation.
• Support system testing, user training, and change management.
• Perform data analysis and create business intelligence reports.
• Collaborate with technical teams on solution design and implementation.

Responsibilities

• Analyze business requirements and system dependencies for critical systems.
• Support vendor management and service request coordination.
• Assist in audit preparations and compliance documentation.
• Monitor system performance and identify improvement opportunities.
• Support security remediation and compliance initiatives.
• Analyze AWS resource utilization and cost optimization.

Skills

Business analysis

Policy knowledge

Cloud familiarity

OIDC & SOAP integration

Payment integration

CI/CD tools

Education

CBAP/CCBA or equivalent

Tools

GitLab Wiki

GitLab Dependency Scanning

Fortify on Demand

Job description

Job Description

• Analyze business requirements and system dependencies for critical systems
• Support vendor management and service request coordination
• Assist in audit preparations and compliance documentation
• Monitor system performance and identify improvement opportunities
• Support security remediation and compliance initiatives
• Analyze AWS resource utilization and cost optimization

Key Responsibilities

• Analyze business requirements and system dependencies for critical systems
• Support vendor management and service request coordination
• Assist in audit preparations and compliance documentation
• Monitor system performance and identify improvement opportunities
• Support security remediation and compliance initiatives
• Analyze AWS resource utilization and cost optimization

Critical Systems Analysis

• Analyze business requirements and system dependencies for critical systems
• Support vendor management and service request coordination
• Assist in audit preparations and compliance documentation
• Monitor system performance and identify improvement opportunities
• Support security remediation and compliance initiatives
• Analyze AWS resource utilization and cost optimization

Standard Business Analysis

• Gather, analyze, and document business requirements from stakeholders
• Conduct gap analysis between current and future state processes
• Create functional specifications, user stories, and acceptance criteria
• Facilitate workshops, interviews, and requirements validation sessions
• Develop process flows, use cases, and system documentation
• Support system testing, user training, and change management
• Perform data analysis and create business intelligence reports
• Collaborate with technical teams on solution design and implementation

Required Skills & Experience

Technical & Domain:

• 4+ years business analysis experience in government/public sector
• Knowledge of Government IM8 policies and compliance requirements
• Familiarity with AWS or GCC cloud environments
• Experience in supporting internet-facing eServices operations
• Experience with government digital transformation initiatives
• Experience with authentication (e.g. Active Directory and Singpass/Corppass) gateway integration OpenID Connect (OIDC) and SOAP API
• Experience with payment gateway integration solutions (e.g. integrate with banks for various payment methods such as GIRO, PayNow and respective reconciliation jobs)
• Experience with Financial Institutes or payment gateways (e.g. DBS, Stripe)
• Proficiency in CI/CD tools, such as GitLab Wiki, GitLab Dependency Scanning, Fortify on Demand etc.

Business Analysis

• CBAP, CCBA, or equivalent business analysis certification preferred
• Experience with process modelling and workflow documentation
• Strong data analysis skills with Excel, SQL, or BI tools
• Knowledge of system integration and API concepts