Broker/Assistant Manager – Multinational Incoming

Marsh; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Marsh in Singapore is seeking a talented insurance professional to join our Multinational Incoming team within the risk business. This hybrid role requires in-office presence at least three days per week and offers exposure to Marsh's global client network.

You will manage multinational client servicing, coordinate with overseas Marsh offices, and drive adoption of Marsh systems and tools while ensuring quality service and risk protection.

Qualifications

• Bachelor’s degree with minimum 2 years of experience within the general insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent (ANZIIF or ACII preferred).
• Strong communication, negotiation, and problem-solving skills with the ability to work effectively in a team environment.

Responsibilities

• Manage multinational client servicing by working with overseas Marsh offices across geographies to manage their global clients’ local entities in Singapore for their insurance needs, including pre-renewal data gathering, renewal discussions, and post-renewal activities such as policy documentation and training support.
• Deliver prompt and accurate processing of clients’ insurance requests and ensure overall client servicing meets quality standards.
• Lead digital tools implementation and adoption with our clients by partnering closely with internal teams to support both team and external clients’ adoption of Marsh systems and tools.
• Implement action plans, monitor progress, and assure service meets or exceeds client expectations while protecting the firm from Errors & Omissions.

Skills

Communication

Negotiation

Problem-solving

Teamwork

Education

Bachelor's degree

CGI or ANZIIF/ACII

Tools

Marsh systems

CRM tools

Job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Multinational Incoming team, part of our risk business at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is an exceptional opportunity to be part of a highly motivated, professional and fast-growing broking team within the Multinational Client Servicing division. The Multinational Incoming team handles the local insurance requirements and servicing for Marsh’s overseas multinational clients. You will gain exposure to working with global clients and colleagues across Marsh’s entire international network, while ensuring seamless client servicing delivery through close collaboration within Marsh teams in-country and overseas.

We will count on you to:

• Manage multinational client servicing by working with overseas Marsh offices across geographies to manage their global clients’ local entities in Singapore for their insurance needs, including pre-renewal data gathering, renewal discussions, and post-renewal activities such as policy documentation and training support.
• Deliver prompt and accurate processing of clients’ insurance requests and ensure overall client servicing meets quality standards.
• Lead digital tools implementation and adoption with our clients by partnering closely with internal teams to support both team and external clients’ adoption of Marsh systems and tools.
• Implement action plans, monitor progress, and assure service meets or exceeds client expectations while protecting the firm from Errors & Omissions.

What you need to have:

• Bachelor’s degree with minimum 2 years of experience within the general insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent (ANZIIF or ACII preferred).
• Strong communication, negotiation, and problem-solving skills with the ability to work effectively in a team environment.

What makes you stand out?

• Highly motivated team player with excellent interpersonal skills.
• Ability to navigate swiftly in a fast-paced, dynamic environment.
• Experience or enthusiasm for digital tools adoption and client technology solutions.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.