Branch Growth Leader | Operations, Sales & Service

rhb singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

RHB Bank Berhad (Singapore) is seeking a highly motivated Branch Manager to oversee the branch's daily operations, drive business growth, and ensure exceptional customer service. You will lead and develop a high-performing team, strengthen client relationships, and ensure regulatory compliance while contributing to the Bank's strategic objectives.

The ideal candidate has a Bachelor's degree in Business Administration, Finance, Banking, or a related field, with proven retail banking and branch

Qualifications

• Bachelor's degree in Business Administration, Finance, Banking, or related field.
• Proven retail banking experience with strong branch management.
• Commitment to delivering exceptional customer service and building long-term client relationships.
• Strong leadership and people management capabilities with experience leading high-performing teams.
• Knowledge of banking regulations, compliance requirements, and risk management.

Responsibilities

• Lead and manage all aspects of branch operations, including sales, customer service, and administration.
• Develop and implement strategies to achieve branch sales targets and business objectives.
• Foster a customer-centric culture with high service standards.
• Coach and mentor branch staff and support professional development.
• Ensure compliance with regulatory requirements, internal policies, and procedures.
• Identify and cultivate new customer relationships and expand existing portfolios.
• Monitor branch performance and prepare reports for senior management.
• Address customer feedback and service issues promptly.
• Drive business growth through proactive sales initiatives and relationship management.
• Safeguard governance and operational excellence.

Education

Bachelor's Degree in Business Administration, Finance, Banking, or related field

Leadership and team management

Sales growth and target achievement

Customer service excellence

Job description

RHB Bank Berhad (Singapore) is seeking a highly motivated Branch Manager to oversee the branch's daily operations, drive business growth, and ensure exceptional customer service. You will lead and develop a high-performing team, strengthen client relationships, and ensure regulatory compliance while contributing to the Bank's strategic objectives.

The ideal candidate has a Bachelor's degree in Business Administration, Finance, Banking, or a related field, with proven retail banking and branch