Boutique Operations Leader
Richemont Luxury
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Job summary
Montblanc Singapore is seeking a retail operations professional to drive excellence across boutique performance, staffing, and daily store efficiency. You will partner with stakeholders to implement HQ guidelines from the Boutique Excellence Portal and oversee policies, processes and budgets to ensure consistent customer experiences.
You will also lead store openings and renovations regionally, coordinate compliance trainings, monitor customer service standards, and support marketing activations
Job description
Montblanc Singapore is seeking a retail operations professional to drive excellence across boutique performance, staffing, and daily store efficiency. You will partner with stakeholders to implement HQ guidelines from the Boutique Excellence Portal and oversee policies, processes and budgets to ensure consistent customer experiences.
You will also lead store openings and renovations regionally, coordinate compliance trainings, monitor customer service standards, and support marketing activations
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