Billing Operations Consultant — Flexible Hours & Bonus

MRI Software; Singapore; Hybrid; SGD 36,000 - 48,000; Full time

Benefits offered by this job

Annual bonus

Me Days

Flexible working arrangements

Job summary

MRI Software is seeking a Billing Operations Associate in Singapore to support daily billing, account inquiries, and software-related inquiries. You will work with consultants and engineers to resolve escalated issues while maintaining accurate billing records.

Requirements include at least 2 years in operational support (billing or accounting) and solid English; knowledge of additional languages is a plus. Flexible work arrangements, annual bonus, and additional leave are offered.

Qualifications

• Minimum qualification: GCE O level, Diploma, or Degree in a relevant field.
• At least 2 years of experience in day-to-day operational support (billing, accounting, customer service, or credit control).
• Proficient in English; ability to converse in Chinese, Malay or Indian is a plus.
• Strong interpersonal, time management, and organizational skills.

Responsibilities

• Provide excellent customer service for general billing and account inquiries.
• Verify and process applications such as account opening, closing, and modification.
• Verify and process bills generated from system, including adjustments or rebates when needed.
• Handle payment collection tasks and ensure smooth file transfers for payment interfaces.
• Send reminders for overdue payments and follow up on arrears.

Skills

Customer service

Billing process

Accounting support

Communication

Education

GCE O level / Diploma / Degree

Tools

Billing software

CRM tools

Job description

MRI Software is seeking a Billing Operations Associate in Singapore to support daily billing, account inquiries, and software-related inquiries. You will work with consultants and engineers to resolve escalated issues while maintaining accurate billing records.

Requirements include at least 2 years in operational support (billing or accounting) and solid English; knowledge of additional languages is a plus. Flexible work arrangements, annual bonus, and additional leave are offered.