Bilingual Wellness Clinic Receptionist

MICRODERME AESTHETICS PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Annual Leave

Employee discounts

Performance bonus

Training and mentorship

Career progression

Six-day work week

Job summary

MICRODERME AESTHETICS PTE. LTD. in Singapore seeks a customer-focused team member to handle inquiries by phone and walk-ins and to support daily clinic operations.

You will engage with existing and potential clients, share the benefits of our treatments, and present a friendly, professional image at all times. The role requires at least 1 year of customer-facing experience in retail/TCM/Wellness, and fluency in English and Mandarin.

Qualifications

• At least 1 year of customer-facing experience in retail/TCM/Wellness industries.
• Proficiency in English and Mandarin is required to communicate with Mandarin-speaking customers.

Responsibilities

• Handle phone and walk-in enquiries.
• Assist Branch Manager in scheduling and operations to ensure smooth daily workflow.
• Be the face of the company during customer interactions to build trust and satisfaction.
• Explain and promote benefits of treatments and services offered by the clinic.
• Carry out ad-hoc tasks as assigned by Branch Manager.

Skills

Customer service

Bilingual English/Mandarin

Team player

Adaptability

Retail/Wellness experience

Job description

MICRODERME AESTHETICS PTE. LTD. in Singapore seeks a customer-focused team member to handle inquiries by phone and walk-ins and to support daily clinic operations.

You will engage with existing and potential clients, share the benefits of our treatments, and present a friendly, professional image at all times. The role requires at least 1 year of customer-facing experience in retail/TCM/Wellness, and fluency in English and Mandarin.