Mandarin-Speaking Clinic Assistant - Front Desk & Care

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd invites applications for a frontline customer service role at our clinic. You will handle in-person and telephonic enquiries, schedule appointments, process invoices, and maintain inventory while delivering friendly, efficient service.

Proficiency in Mandarin is essential to recognise prescriptions and communicate with Mandarin-speaking customers. The position requires retail hours from 10am to 9pm, including weekends and public holidays, with breaks as

Qualifications

• Mandarin proficiency to recognise prescriptions and communicate with Mandarin-speaking customers.
• Basic IT knowledge sufficient for point-of-sale and invoicing tasks.
• Experience in frontline customer service and ability to handle inquiries politely.

Responsibilities

• Provide excellent frontline customer service.
• Attend to inquiries via phone calls.
• Schedule patient appointments.
• Process invoices and collect payments.
• Dispense medication and maintain inventory levels.
• Perform basic housekeeping duties.
• Assist with clinic opening and closing.

Skills

Mandarin proficiency

Basic IT knowledge

Customer service

Sales orientation

Education

O level / N level or equivalent

Job description

Good Job Creations (Singapore) Pte Ltd invites applications for a frontline customer service role at our clinic. You will handle in-person and telephonic enquiries, schedule appointments, process invoices, and maintain inventory while delivering friendly, efficient service.

Proficiency in Mandarin is essential to recognise prescriptions and communicate with Mandarin-speaking customers. The position requires retail hours from 10am to 9pm, including weekends and public holidays, with breaks as