Bilingual Server & Guest Experience Lead

THAI VILLAGE RESTAURANT PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

THAI VILLAGE RESTAURANT PTE. LTD. is seeking a customer-oriented restaurant staff to take orders, greet and seat guests, and ensure smooth service. You will also handle cashier duties, assist with reservations, and maintain dining room standards.

Proficiency in English and Mandarin is required to communicate with Mandarin-speaking customers. This is a full-time role based in Singapore with current duties including service, cashiering, and guest flow management.

Qualifications

• Take customer orders accurately and efficiently.
• Recommend specialty dishes and menu items to enhance the dining experience.
• Greet and seat customers promptly upon arrival.
• Serve food and beverages in a timely and professional manner.
• Inspect and maintain the quality and condition of chinaware, glassware, and table linens.
• Clear tables and reset them with clean tableware and linens after each guest leaves.
• Perform cashier duties when required, including handling payments and issuing receipts.
• Assist in hostess duties, including managing reservations and guest flow.
• Answer incoming phone calls during designated rest hours (3:00 PM - 5:00 PM).
• Perform all other tasks delegated by the Restaurant Manager / Supervisor.
• Able to converse in both simple English and Mandarin as you will be required to communicate with Mandarin-speaking customers.

Responsibilities

• Take customer orders for food and beverages accurately and efficiently.
• Recommend specialty dishes and menu items to enhance the dining experience.
• Greet and seat customers promptly upon arrival and provide friendly service.
• Serve food and beverages in a timely and professional manner.
• Inspect and maintain the quality and condition of chinaware, glassware, and table linens.
• Clear tables and reset them with clean tableware and linens after each guest leaves.
• Handle cashier duties including payments and issuing receipts when required.
• Assist in hostess duties, including managing reservations and guest flow.
• Answer incoming phone calls during designated rest hours (3:00 PM - 5:00 PM).
• Perform all other tasks delegated by the Restaurant Manager / Supervisor.

Job description

THAI VILLAGE RESTAURANT PTE. LTD. is seeking a customer-oriented restaurant staff to take orders, greet and seat guests, and ensure smooth service. You will also handle cashier duties, assist with reservations, and maintain dining room standards.

Proficiency in English and Mandarin is required to communicate with Mandarin-speaking customers. This is a full-time role based in Singapore with current duties including service, cashiering, and guest flow management.