Bilingual Logistics Distribution Specialist

Expeditors International; Singapore; On-site; SGD 46,000 - 60,000; Full time

Job summary

Expeditors International in Singapore is seeking a Distribution Services Agent to support the supervisor and drive growth of services within the district. You will handle daily customer service activities including order processing, documentation, shipping coordination, invoicing, and filing to achieve excellent service levels.

The ideal candidate has at least tertiary education with 2 years in logistics or warehousing, strong communication and customer service skills, and familiarity with ERP

Qualifications

• Minimum tertiary education with 2 years related working experience. Knowledge of warehousing and logistics operation is an advantage.
• Computer knowledge (MS Word Excel / Word / PowerPoint)
• Customer service skills
• Relevant knowledge in handling customer for specific industry
• Familiar with customer’s ERP system such as Oracle / SAP (if applicable)

Responsibilities

• Perform all daily customer service activities and operations including order processing, documentation,shipping coordination, report management, invoicing/billing, and filing.
• Handle all customers’ feedback, requests, and complaints effectively and elevate/ report to superior accordingly.
• Perform and dispatch all invoicing/billing to customer on time.
• Ensure accuracy and proper maintenance of inventory in systems.
• Collect and compile data for measurement of key performance indicators.
• Maintain a current and accurate procedures manual that details the processing requirements for each account.
• Maintain proper documentation of paperwork associated with orders and accounts.
• To take up additional tasks as required meeting the Department needs.

Skills

Excellent customer service

Communication skills

Interpersonal skills

Proactive in operations

Education

Tertiary education

Tools

Oracle ERP

SAP ERP

MS Excel

MS Word

MS PowerPoint

Job description

Expeditors International in Singapore is seeking a Distribution Services Agent to support the supervisor and drive growth of services within the district. You will handle daily customer service activities including order processing, documentation, shipping coordination, invoicing, and filing to achieve excellent service levels.

The ideal candidate has at least tertiary education with 2 years in logistics or warehousing, strong communication and customer service skills, and familiarity with ERP