Beauty Services Lead & Customer Experience Specialist

SJ 4 PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SJ 4 PTE. LTD. is seeking a Customer Service and Beauty Services Manager in Singapore to oversee outlet operations and lead a team of consultants and beauticians. You will provide professional skin and body analysis, recommend treatments, and nurture customer relationships.

The role requires experience in beauty services, a positive attitude, and a polished appearance to maintain high service standards across outlets.

Qualifications

• Experience in beauty services.
• Willingness to learn and positive attitude.
• Well-groomed, hygienic and presentable at all times.
• Qualified with working experience, preferably in relevant industry.

Responsibilities

• Expose to a diverse range of Treatments for Face, Body, Skin, Slimming, etc.
• Manage the company customer service, consultants and beauticians; oversee day-to-day outlet sales and operations.
• Provide professional skin, body analysis and recommend suitable treatments and products.
• Conduct sales pitches to convert leads into long-term customers and ensure exceptional customer experience.

Skills

Customer service

Beauty services

Sales

Team management

Job description

SJ 4 PTE. LTD. is seeking a Customer Service and Beauty Services Manager in Singapore to oversee outlet operations and lead a team of consultants and beauticians. You will provide professional skin and body analysis, recommend treatments, and nurture customer relationships.

The role requires experience in beauty services, a positive attitude, and a polished appearance to maintain high service standards across outlets.