Beauty Sales Supervisor

UTS NEW TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

UTS NEW TECHNOLOGY PTE. LTD. in Singapore is seeking an experienced Beauty Sales Supervisor to lead the centre's sales activities, guide the team and provide professional beauty and scalp care consultations to customers.

You will supervise daily operations, allocate duties, set targets, train consultants, review enquiries and reports, support promotions and ensure accurate product recommendations. The role requires a diploma in a related field, at least three years of sales or

Qualifications

• Diploma or professional qualification in Beauty Therapy, Wellness, Sales or related field.
• At least 3 years of relevant sales or beauty-consultation experience.
• Experience supervising or guiding a sales team preferred.
• Strong sales, communication, leadership and customer-service skills.
• Familiar with beauty, scalp care and wellness products.

Responsibilities

• Supervise and coordinate the daily activities of the beauty sales team.
• Allocate sales duties and monitor individual and team performance.
• Conduct beauty and scalp care consultations and recommend suitable treatments, packages and products.
• Set and monitor sales targets in consultation with management.
• Train and coach sales consultants on product knowledge, consultation procedures and customer-service standards.
• Review customer enquiries, follow-ups and appointment conversion results.
• Handle customer feedback, complaints and service-recovery matters.
• Prepare regular sales and customer-follow-up reports for management.
• Support promotional activities and customer-retention programmes.
• Ensure that sales information and treatment recommendations are communicated accurately and professionally.

Skills

Sales leadership

Customer service

Communication

Beauty/wellness knowledge

Education

Diploma or professional qualification in Beauty Therapy, Wellness, Sales, Customer Service or a related field

Job description

Job Description

We are seeking an experienced Beauty Sales Supervisor to oversee the centre’s sales activities, guide the sales team and provide professional beauty and scalp care consultations to customers.

Responsibilities:

• Supervise and coordinate the daily activities of the beauty sales team.
• Allocate sales duties and monitor individual and team performance.
• Conduct beauty and scalp care consultations and recommend suitable treatments, packages and products.
• Set and monitor sales targets in consultation with management.
• Train and coach sales consultants on product knowledge, consultation procedures and customer-service standards.
• Review customer enquiries, follow-ups and appointment conversion results.
• Handle customer feedback, complaints and service-recovery matters.
• Prepare regular sales and customer-follow-up reports for management.
• Support promotional activities and customer-retention programmes.
• Ensure that sales information and treatment recommendations are communicated accurately and professionally.

Requirements

• Diploma or professional qualification in Beauty Therapy, Wellness, Sales, Customer Service or a related field.
• At least 3 years of relevant sales or beauty-consultation experience.
• Previous experience supervising or guiding a sales team is preferred.
• Strong sales, communication, leadership and customer-service skills.
• Familiar with beauty, scalp care and wellness treatments and products.
• Able to work retail hours, weekends and public holidays according to the duty roster.