Beauty Consultant

Theresa Holdings Pte Ltd; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Theresa Holdings Pte Ltd in Singapore seeks a client-focused Beauty Sales Advisor to warmly welcome clients and provide expert consultations. You will understand each client’s beauty concerns and budget, and recommend facial, body, slimming and wellness treatments.

You will explain treatment benefits, pricing and aftercare, while promoting packages and retail products to achieve sales targets. You’ll nurture relationships to ensure repeat visits and referrals, coordinating with therapists and

Qualifications

• Strong communication, consultation and relationship-building abilities.
• Service-oriented and empathetic with confidence in sales.
• Ability to work towards targets while maintaining customer trust.

Responsibilities

• Welcome clients and provide professional consultations.
• Understand client beauty concerns, needs, lifestyle and budget.
• Recommend facial, body, slimming, wellness and aesthetic treatments.
• Explain treatment benefits, procedures, results, aftercare and pricing clearly.
• Promote and sell treatment packages, memberships and retail products based on client needs.
• Achieve individual and outlet sales targets.
• Follow up with leads and existing clients via calls/messages.
• Build client relationships to encourage repeat visits and referrals.
• Manage appointments and coordinate with therapists and front-desk.
• Maintain accurate client profiles, consultation notes and sales records.

Skills

Communication skills

Consultation skills

Relationship building

Sales orientation

Customer service

Education

Beauty/skincare qualifications (advantage)

Job description

About the role

Welcome clients warmly and provide professional consultations. Understand each client's beauty concerns, needs, lifestyle and budget. Recommend suitable facial, body, slimming, wellness and aesthetic treatments. Explain treatment benefits, procedures, expected results, aftercare and pricing clearly. Promote and sell treatment packages, memberships and retail products based on clients' genuine needs.

Key responsibilities

• Welcome clients warmly and provide professional consultations
• Understand each client's beauty concerns, needs, lifestyle and budget
• Recommend suitable facial, body, slimming, wellness and aesthetic treatments
• Explain treatment benefits, procedures, expected results, aftercare and pricing clearly
• Promote and sell treatment packages, memberships and retail products based on clients' genuine needs
• Achieve individual and outlet sales targets
• Follow up with leads, existing clients and inactive clients through calls and messages
• Build strong client relationships and encourage repeat visits and referrals
• Manage appointments and coordinate with therapists, doctors and the front-desk team
• Maintain accurate client profiles, consultation notes and sales records

About you

• Experience in beauty, wellness, slimming, spa or aesthetic sales is preferred
• Strong communication, consultation and relationship-building skills
• Service-oriented, empathetic and confident in sales
• Able to work towards targets without compromising customer trust
• Well-groomed, responsible and positive
• Able to work retail hours, weekends and public holidays
• Relevant beauty or skincare qualifications are an advantage