Beauty Concierge: Guest Experience Lead (Retail Hours)

HAACH LIFESTYLE HMH PTE. LTD.; Singapore; In loco; SGD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

HAACH LIFESTYLE HMH PTE. LTD. in Singapore is seeking a Client Experience Concierge to be the welcoming face of the brand, ensuring every client feels pampered from entry to exit.

You will greet guests, manage appointments, coordinate with beauty specialists, handle payments and assist with retail purchases, while keeping the reception area pristine and inviting. This role emphasizes warm, elegant service, exceptional communication, and strong organization in a fast-paced salon environment with

Competenze

• Friendly, elegant, professional demeanor.
• Excellent communication and customer service skills.
• Strong organizational skills with multitasking in a fast-paced environment.

Mansioni

• Warmly welcome and check in clients, ensuring comfort.
• Manage appointment bookings, cancellations, and rescheduling via phone, email and in-person.
• Coordinate the flow with beauty specialists to keep appointments on time.
• Process payments accurately and assist clients with retail products.
• Maintain reception and waiting areas to be inviting at all times.

Conoscenze

Customer service

Communication

Organization

Multitasking

Hospitality experience

Descrizione del lavoro

HAACH LIFESTYLE HMH PTE. LTD. in Singapore is seeking a Client Experience Concierge to be the welcoming face of the brand, ensuring every client feels pampered from entry to exit.

You will greet guests, manage appointments, coordinate with beauty specialists, handle payments and assist with retail purchases, while keeping the reception area pristine and inviting. This role emphasizes warm, elegant service, exceptional communication, and strong organization in a fast-paced salon environment with