BEAUTY CENTRE MANAGER

jia le tcm wellness pte. ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

jia le tcm wellness pte. ltd. in Singapore seeks an operations/beauty services lead to manage day-to-day activities and reservations, provide expert product and treatment recommendations, and oversee staff development and training.

The role requires experience in beauty services, a professional appearance, willingness to learn, and a positive attitude to deliver exceptional customer experiences.

Qualifications

• Qualified with working experience, preferably in relevant industry.
• Willingness to learn and demonstrates a positive working attitude.
• Well-groomed, hygienic, and presentable at all times.
• Experience in beauty services.

Responsibilities

• Perform skin and body analyses for new and existing customers.
• Expose customers to a diverse range of beauty treatments (skin, face, body, slimming, hair removal, skin whitening).
• Assist in managing day-to-day operations with focus on reservations and reception logistics.
• Make professional recommendations on products, treatments, and service packages.
• Staffing, staff development and training responsibilities.
• Evaluate and supervise staff performance; provide disciplinary action if needed, with documentation.

Skills

Staff management

Customer service

Beauty services

Training & development

Job description

Responsibilities:

• Able to perform skin and body analysis for new and existing customers.
• Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc.
• To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.
• Makes professional recommendations on products, treatments and service packages to customers.
• Responsible for staffing, staff development and training.
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation.
• Arrange training programs and skill upgrading courses for company staff.
• Responsibly for Sales and achieving Sales KPI and target.
• Regularly evaluates business processes, procedures and systems, makes recommendations as necessary.
• Manage customers complaint on a timely manner.

Requirement:

• Qualified with working experience, preferably in relevant industry.
• Willingness to learn and demonstrates a positive working attitude.
• Well-groomed, hygienic, and presentable at all times.
• Experience in beauty services.