Bartender

New Park Property; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

New Park Property is seeking a Bartender to provide exceptional guest experiences and high-level service. You will greet guests, escort them to tables, and deliver food and beverages to ensure correct temperatures and service standards.

The role includes upselling, maintaining HACCP hygiene, managing stock, and handling guest feedback in a professional manner.

Responsibilities

• Open/close side duties as assigned and set tables according to standards.
• Greet patrons and escort to their tables.
• Deliver food and beverages to tables promptly and at correct temperature.
• Upsell and promote food and beverage offers to maximize sales.
• Ensure service standards and HACCP hygiene practices are followed.
• Maintain station cleanliness and stock levels as per requisitions.
• Handle guest complaints tactfully and report incidents to management.

Skills

Guest service

HACCP compliance

Job description

The Bartender is responsible for providing guest’s experiences and professional high level service to all guests.

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
• Ensure that all food & beverage are serve according to LQA service standard.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
• Remember individual guest’s names and their preferences to extend a personalized service.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management