Barista/Service Executive

VERNACULAR COFFEE PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Benefits offered by this job

Annual Leave

$300 medical claims per year

Medical Hospitalisation/Work Injury

Staff meal allowance

Yearly Increment upon good performance

Job summary

VERNACULAR COFFEE PTE. LTD. in Singapore is seeking a Barista/Service Executive to ensure guests are happy with excellent service, clear communication, and product knowledge while assisting on the floor and coffee bar. A passion for coffee and teamwork is essential.

You will prepare high quality beverages, maintain cleanliness, and deliver friendly service, handling orders and payments smoothly. Training and career growth are available.

Qualifications

• Passion for coffees and service with a friendly attitude.
• Detail-oriented to ensure smooth operations and minimal errors.
• Ability to build good relationships with colleagues and managers.
• Good problem-solving skills to handle challenges on shift.

Responsibilities

• Prepare high quality coffees and beverages.
• Execute latte art and calibrate equipment.
• Ensure customers feel welcome and provide friendly service.
• Ensure smooth ordering, accurate delivery of food/beverages, and polite payments.
• Assist with packing and delivery orders and handle complaints professionally.
• Maintain cleanliness and high hygiene of service areas and equipment.

Skills

Excellent attitude

Passionate about coffees

Attention to detail

Interpersonal skills

Problem-solving

Job description

Barista/Service Executive

Overview:

The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.

Duties & Responsibilities:

Operations:

• -Preparation of high quality coffees and beverages
• -Execute latte art
• -Calibration of equipment
• -Ensure every customer feels welcome to the place
• -Provide excellent and friendly service to customers
• -Ensure smooth and pleasant ordering experience
• -Ensure accurate and professional delivery of food and beverages
• -Ensure smooth and polite payment process
• -Assist with packing and delivery orders
• -Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
• -Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
• -Ensure cleanliness and high hygiene standards of all service areas and equipment

Requirements:

• - Excellent attitude and hardworking
• - Very passionate about coffees, service, and food
• - Motivated to want to delight and please all our different customers
• - Attentive to details and meticulous to ensure smooth operations with minimal errors
• - Good interpersonal skills so as to build good working relationships with colleagues and managers
• - Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

• - Annual Leave
• - $300 medical claims per year
• - Medical Hospitalisation/Work Injury Insurance
• - Staff meal allowance
• - Yearly Increment upon good performance