Barista Ops Manager — Multi-Site & Client Experience

King's Cart Coffee Factory; Singapore; On-site; SGD 33,000 - 47,000; Full time

Benefits offered by this job

New Join Bonus

Staff discounts

Birthday leave

Medical benefits

5-day work week

Job summary

King's Cart Coffee Factory is seeking a Barista Manager to oversee daily barista operations across multiple office sites. You will coordinate staffing and ensure service quality to satisfy clients while driving efficiency.

This role requires strong people management and scheduling skills, with responsibilities including site visits, stock coordination, equipment care, and monthly performance reporting. Five-day work week with office hours and staff benefits.

Qualifications

• Experience in barista, F&B, or service operations management.
• Strong people management and scheduling skills.
• Comfortable engaging clients and handling service feedback.

Responsibilities

• Plan and manage weekly barista schedules, including backfills.
• Ensure grooming, punctuality and professionalism of baristas.
• Conduct regular site visits to audit drink quality and SOPs.
• Handle client feedback and maintain strong client relationships.
• Monitor stock usage and coordinate replenishment with logistics.
• Escalate and follow up on equipment issues.
• Oversee use and basic maintenance of automatic coffee machines.
• Submit monthly reports on site performance and consumption.

Skills

People management

Scheduling

Client engagement

Tools

Automatic coffee machines

Job description

King's Cart Coffee Factory is seeking a Barista Manager to oversee daily barista operations across multiple office sites. You will coordinate staffing and ensure service quality to satisfy clients while driving efficiency.

This role requires strong people management and scheduling skills, with responsibilities including site visits, stock coordination, equipment care, and monthly performance reporting. Five-day work week with office hours and staff benefits.