Barista Manager

King's Cart Coffee Factory; Singapore; On-site; SGD 33,000 - 47,000; Full time

Benefits offered by this job

New Join Bonus

Staff discounts

Birthday leave

Medical benefits

5-day work week

Job summary

King's Cart Coffee Factory is seeking a Barista Manager to oversee daily barista operations across multiple office sites. You will coordinate staffing and ensure service quality to satisfy clients while driving efficiency.

This role requires strong people management and scheduling skills, with responsibilities including site visits, stock coordination, equipment care, and monthly performance reporting. Five-day work week with office hours and staff benefits.

Qualifications

• Experience in barista, F&B, or service operations management.
• Strong people management and scheduling skills.
• Comfortable engaging clients and handling service feedback.

Responsibilities

• Plan and manage weekly barista schedules, including backfills.
• Ensure grooming, punctuality and professionalism of baristas.
• Conduct regular site visits to audit drink quality and SOPs.
• Handle client feedback and maintain strong client relationships.
• Monitor stock usage and coordinate replenishment with logistics.
• Escalate and follow up on equipment issues.
• Oversee use and basic maintenance of automatic coffee machines.
• Submit monthly reports on site performance and consumption.

Skills

People management

Scheduling

Client engagement

Tools

Automatic coffee machines

Job description

Role Summary

We are looking for an Barista Manager to oversee daily barista operations across multiple office sites. This role focuses on manpower coordination, service quality, operational efficiency, and client satisfaction, ensuring smooth and consistent service delivery.

Key Responsibilities

• Plan and manage weekly barista schedules, including last-minute backfills
• Ensure baristas maintain proper grooming, punctuality, and professionalism
• Conduct regular site visits to audit drink quality, SOP compliance, and service standards
• Handle client feedback and support strong working relationships
• Monitor stock usage and coordinate replenishment with logistics
• Escalate and follow up on equipment issues
• Oversee usage and basic maintenance of automatic coffee machines
• Submit monthly reports on site performance and consumption

Cross-Team Coordination

• Work closely with logistics on stock, equipment, and site onboarding
• Coordinate manpower support with other operations teams when required
• Provide feedback to training / HR on staff performance and training needs

Requirements

• Experience in barista, F&B, or service operations management
• Strong people management and scheduling skills
• Comfortable engaging clients and handling service feedback
• Organized, proactive, and able to manage multiple locations
• Barista experience preferred

Working Hours:

• 5-day work week, Monday to Friday, office hours.
• Weekends and public holidays off.

Benefits:

• 5-day work week, Monday-Friday
• $1200 New Join Bonus (T&C applies)
• Staff discounts, birthday leave, medical benefits