Banking Ops Analyst - Digital Transformation

AVENSYS SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Avensys Services in Singapore is seeking an experienced business analyst to re-engineer end-to-end operations and implement automation in consumer banking processes. You will collaborate with business units and IT partners to capture requirements, design improvements, and ensure smooth delivery across regions.

The role focuses on enhancing customer journeys and employee experience, coordinating UAT, and providing post-production support.

Qualifications

• Bachelor or Diploma degree holder.
• Knowledge of banking and technology.
• Strong communication and stakeholder management.

Responsibilities

• Re-engineer end-to-end processes and review operation solutions.
• Assist automation initiatives to transform consumer banking operations.
• Conduct requirement gathering workshops and document artefacts.
• Review functional specs and process design documents.
• Coordinate UAT test plans and ensure on-time delivery.
• Provide post-production support and issue resolution.
• Collaborate with regional teams to ensure timely delivery.

Skills

Communication

Analytical

Teamwork

Adaptable

Organised

Education

Bachelor's or Diploma

Tools

MS Office

Visio

PowerPoint

Job description

Avensys Services in Singapore is seeking an experienced business analyst to re-engineer end-to-end operations and implement automation in consumer banking processes. You will collaborate with business units and IT partners to capture requirements, design improvements, and ensure smooth delivery across regions.

The role focuses on enhancing customer journeys and employee experience, coordinating UAT, and providing post-production support.