Banking Operations Transformation Analyst

Manpower Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Manpower Singapore seeks an experienced Business Analyst to support Private and Retail Banking Operations transformation. The role partners with business stakeholders, project teams and risk/compliance to drive change from initiation through closure.

You will map processes, gather requirements, and ensure controls and reporting requirements are met. The ideal candidate has 3-5 years in banking transformation, strong communication, and experience with regulatory initiatives.

Qualifications

• Bachelor's degree in Computer Science or equivalent is required.
• 3-5 years proven experience as Business Analyst and/or Project Manager in complex transformations, preferably banking or financial services.
• Expertise in gathering requirements, process analysis, modelling, and stakeholder management.
• Experience with regulatory, risk and control-driven initiatives within financial services.

Responsibilities

• Support end-to-end project delivery for Private and Retail Banking Operations transformation initiatives.
• Elicit, analyse, and document business requirements related to consolidation, operating model changes, and migrations.
• Map current and target processes, including controls, roles, and reporting.
• Identify gaps and design effective business solutions.
• Develop project plans, milestones, dependencies and critical paths for timely delivery.
• Manage RAID logs and support governance through change control processes.
• Collaborate with Risk & Compliance to meet MAS regulations and internal controls.
• Coordinate and support UAT, cutover planning, and change readiness across people, processes, data and systems.
• Facilitate stakeholder discussions and provide regular updates to senior management.

Skills

Requirements gathering

Process analysis

Process modelling

Stakeholder management

UAT support

Change management

Regulatory/compliance awareness

Communication

Education

Bachelor's degree in Computer Science or equivalent

Job description

Manpower Singapore seeks an experienced Business Analyst to support Private and Retail Banking Operations transformation. The role partners with business stakeholders, project teams and risk/compliance to drive change from initiation through closure.

You will map processes, gather requirements, and ensure controls and reporting requirements are met. The ideal candidate has 3-5 years in banking transformation, strong communication, and experience with regulatory initiatives.