Bank Operations Analyst (East / Short contract)

PERSOL; Singapore; On-site; SGD 40,000 - 56,000; Full time

Job summary

PERSOL Singapore Pte Ltd invites applications for an Account Servicing Officer in Changi Biz Park. This 6-month contract role focuses on operational testing, validation and BAU loan processes in Auto loans.

You will validate test results, participate in UAT, prepare test cases, manage defects with JIRA Assistant, and ensure data accuracy across pre-disbursement and documentation for secured and mortgage loans.

Qualifications

• Diploma or Bachelor's degree in Banking & Finance, Business Administration, or a related field.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Prior banking operations experience, especially secured loans or loan administration, is advantageous.
• Good understanding of testing methodologies (test automation, parallel runs, UAT) and financial data reconciliation and validation.
• Ability to quickly learn and efficiently operate banking systems.
• Competency in maintaining accurate daily, weekly, and monthly records and reports.

Responsibilities

• Validate test results from automation and AI, ensuring data integrity.
• Actively participate in UAT, collaborate with Operations, Business, Technology.
• Develop comprehensive test cases, conduct functional testing, and manage defects using tools like JIRA Assistant.
• Utilize analytical and problem-solving skills to optimize testing processes and increase efficiency.
• Support testing activities for the Mortgage Agentic AI project.
• Execute pre-disbursement and pre-processing activities for Auto loans, ensuring data accuracy and timely processing.
• Ensure full documentation and pre-disbursement compliance for secured, non-mortgage, and mortgage loans, ensuring adherence to credit quality standards, turnaround times and regulatory standards.
• Administer Letters of Offer, verify credit file accuracy, monitor special conditions and manage safekeeping of title deeds.

Skills

MS Office proficiency

Testing methodologies

Data reconciliation

Fast learning

Record keeping

Education

Diploma or Bachelor's in Banking & Finance / Business Administration

Tools

JIRA Assistant

Job description

Job Title: Account Servicing Officer

Contract Duration: 6 months

Working Hours: Mon to Fri, 9AM-6PM

Location: Changi Biz Park, EXPO mrt

Scope:

Operational Testing & Validation

• 1. Validate test results from automation and AI, ensuring data integrity.
• 2. Actively participate in UAT, collaborate with various teams (Operations, Business, Technology)
• 3. Develop comprehensive test cases, conduct functional testing, and manage defects using tools like JIRA Assistant.
• 4. Utilize analytical and problem-solving skills to optimize testing processes and increase efficiency.
• 5. Support testing activities for the Mortgage Agentic AI project.

Operational Processing (BAU Focus)

• 1. Execute pre-disbursement and pre-processing activities for Auto loans, ensuring data accuracy and timely processing.
• 2. Ensure full documentation and pre-disbursement compliance for secured, non-mortgage, and mortgage loans, ensuring adherence to credit quality standards, turnaround times and regulatory standards.
• 3. Administer Letters of Offer, verify credit file accuracy, monitor special conditions and manage safekeeping of title deeds.

Requirements:

• 1. Diploma or Bachelor's degree in Banking & Finance, Business Administration, or a related field.
• 2. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• 3. Prior experience in banking operations, especially secured loans or loan administration, is advantageous.
• 4. Good understanding of testing methodologies (test automation, parallel runs, UAT) and beneficial experience in financial data reconciliation and validation.
• 5. Ability to quickly learn and efficiently operate banking systems.
• 6. Competency in maintaining accurate daily, weekly, and monthly records and reports.

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