Business Analyst – Banking Technology & Operations _ Contract Role

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Part time

Job summary

NTT Singapore Pte. Ltd. seeks an experienced Business Analyst to support banking initiatives, collaborating with senior business stakeholders, technology teams, and operations to define requirements and high-level solutions.

The role emphasizes strong banking domain knowledge, stakeholder management, and experience across complex technology and operational change programs.

Qualifications

• Bachelor’s degree in Engineering, Business, Finance, Information Technology or equivalent.
• Minimum 7 years of banking, financial services and/or consulting experience.
• Strong banking domain knowledge in both business and technology.
• Experience in requirements gathering, business analysis, process analysis and solution evaluation.

Responsibilities

• Act as trusted advisor to business stakeholders for new demands requiring technology or operations enablement.
• Gather, analyse and document business and functional requirements.
• Develop high-level solutions to assess feasibility and align with roadmaps.
• Collaborate with Architecture and technology teams to ensure alignment with standards.
• Conduct scoping and evaluation of new initiatives for scalability, cost, and risk.
• Support implementation planning and user acceptance testing.

Skills

Banking domain knowledge

Business analysis

Stakeholder management

Data analysis

Excel

Requirements gathering

Process analysis

Solution evaluation

Communication

Education

Bachelor’s degree

Tools

Excel macros

Dashboards

Job description

Employment Type:

Contract Role

Contract Duration:

12 Months

Location:

Singapore – ORP

Experience Required:

Minimum 7 years

Job Description

We are looking for an experienced Business Analyst to support business, technology and operations initiatives within the banking environment. The role will work closely with senior business stakeholders, technology teams, solution architects and operations teams to assess new initiatives, define requirements, develop high-level solutions and support implementation.

The successful candidate should have strong banking domain knowledge, stakeholder management capabilities and experience working across complex technology and operational change programmes.

Key Responsibilities

• Act as a trusted advisor to business stakeholders for new business demands requiring technology or operations enablement.
• Work closely with business stakeholders to understand business objectives, requirements and priorities.
• Support project pipeline management, pre-project planning and prioritisation of business requests.
• Gather, analyse and document business and functional requirements.
• Develop high-level solutions to assess the feasibility of achieving targeted business outcomes.
• Work with Enterprise Architecture, Solution Architecture and technology teams to ensure proposed solutions align with organisational technology roadmaps and standards.
• Analyse end-to-end business processes, system flows and operational dependencies.
• Develop holistic solutions covering business processes, systems, technology and operational considerations.
• Conduct scoping and evaluation of new initiatives, considering scalability, maintainability, cost, operational impact and technology risks.
• Collaborate with cross-functional teams including Business Analysts, Solution Architects, technology teams, operations and testing teams.
• Support implementation planning and business readiness activities for new processes and technology capabilities.
• Review test strategies and support User Acceptance Testing (UAT), defect resolution and implementation activities.
• Identify potential project, technology and operational risks and recommend appropriate mitigation strategies.
• Perform data analysis and develop quick prototypes, dashboards and management reports using Microsoft Excel.
• Prepare presentations, process flows, documentation and management updates for stakeholders.
• Support change management activities and ensure smooth delivery and adoption of solutions.

Requirements

• Bachelor’s degree in Engineering, Business, Finance, Information Technology or equivalent.
• Minimum 7 years of relevant experience in banking, financial services and/or consulting.
• Strong banking business and technology domain knowledge.
• Experience working as a Business Analyst on technology and operational transformation initiatives.
• Strong understanding of banking technology and operational processes across multiple functions.
• Experience in requirements gathering, business analysis, process analysis and solution evaluation.
• Experience in scoping new initiatives and assessing scalability, maintainability, cost, operational impact and technology risks.
• Strong stakeholder management skills with experience engaging senior business and technology stakeholders.
• Good understanding of project management and change management fundamentals.
• Strong quantitative, analytical, problem-solving and process-design skills.
• Hands-on experience with data analysis and Microsoft Excel.
• Experience creating Excel macros, dashboards or quick data prototypes would be advantageous.
• Strong communication, influencing, negotiation and presentation skills.
• Ability to work independently with minimal supervision and manage multiple priorities.
• Ability to work effectively in complex and ambiguous environments.
• Banking domain knowledge in Risk Management is strongly preferred.
• Knowledge of PDPA and Client Tax / Common Reporting Standard (CRS) reporting would be advantageous.