Bakery & F&B Store Leader — Ops, Sales & Team

Tyson Jay Group; Singapore; On-site; SGD 45,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Tyson Jay Management Pte Ltd is seeking a hands-on Outlet Manager to lead daily store operations, people management and sales. You will contribute to pre-opening work and guide the team in delivering high service standards during peak periods.

The ideal candidate has 3–6 years in F&B/retail operations, is proficient with Excel/Sheets and can manage staffing and budgets. Bakery or department-store concession experience is a plus. Staff discounts available.

Qualifications

• 3–6 years of F&B or food retail operations experience, including at least 1–2 years supervising a team.
• Valid Food Hygiene certification, or willingness to obtain it immediately, with familiarity with SFA requirements.
• Strong Excel or Google Sheets skills to maintain sales and stock trackers; inventory planning experience is a plus.

Responsibilities

• Support pre-opening preparations and manage daily outlet operations, including opening/closing, cash handling, POS controls and sales reconciliation.
• Recruit, train, roster and supervise the store team, maintain attendance and payroll inputs, and manage staffing costs within budget.
• Plan baking and product finishing schedules around demand, maintain quality and presentation, and assist with counter duties when needed.
• Maintain food safety and hygiene standards, licensing docs and audit readiness, monitor expiry dates and reduce wastage.
• Lead customer service, resolve complaints, oversee refunds and pre-orders, and coach staff on product knowledge.
• Forecast stock requirements, place replenishment orders and maintain inventories for normal and peak periods.
• Coordinate with venue management on reporting and promotions, and run campaigns, seasonal launches and pop-up events.
• Track sales, stock and waste using spreadsheets, report performance against targets, and suggest pricing/promotions improvements.

Skills

Operations

People management

Sales

Cash handling

Excel/Sheets

Inventory planning

Tools

Excel

Job description

Tyson Jay Management Pte Ltd is seeking a hands-on Outlet Manager to lead daily store operations, people management and sales. You will contribute to pre-opening work and guide the team in delivering high service standards during peak periods.

The ideal candidate has 3–6 years in F&B/retail operations, is proficient with Excel/Sheets and can manage staffing and budgets. Bakery or department-store concession experience is a plus. Staff discounts available.