B2C Inside Sales Pro: Reignite Leads & Schedule Appointments

OOM PTE. LTD.; Singapore; On-site; SGD 25,000 - 42,000; Full time

Job summary

OOM Institute in Singapore is seeking a proactive sales specialist to re-engage past learners and unconverted leads. You will make a high volume of outbound calls and follow up with WhatsApp messages, guiding each contact toward a clear next step.

The role emphasizes tailoring conversations to each lead's history, qualifying for funding such as SkillsFuture, and booking appointments for Skills Development Advisors. Fresh graduates welcome; no prior experience required.

Qualifications

• No prior experience required; fresh graduates welcome.
• Experience in telesales, cold-calling, telemarketing or customer service is a plus.
• Strong spoken and written English; ability to speak other languages is a plus.
• Resilient and target-driven; comfortable with high daily outbound call volume.

Responsibilities

• Proactively re-engage existing learners and leads through calls and WhatsApp.
• Make 80+ outbound calls daily and follow up unanswered calls via WhatsApp.
• Move each record toward a clear outcome with multiple contacts per cycle.
• Tailor conversations to lead history and funding options.
• Qualify leads by interest, timing, budget and funding route.

Skills

Outbound calling

CRM systems

WhatsApp messaging

English proficiency

Tools

WhatsApp Business

Google Workspace

CRM systems

Job description

OOM Institute in Singapore is seeking a proactive sales specialist to re-engage past learners and unconverted leads. You will make a high volume of outbound calls and follow up with WhatsApp messages, guiding each contact toward a clear next step.

The role emphasizes tailoring conversations to each lead's history, qualifying for funding such as SkillsFuture, and booking appointments for Skills Development Advisors. Fresh graduates welcome; no prior experience required.