AVP, Frameworks & Operating Model Leadership

Bank of Singapore Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Bank of Singapore invites a seasoned professional to lead the design and governance of client management frameworks and operating models. You will drive initiatives spanning lifecycle design, governance, and continuous improvement across Front Office, Operations and Control functions, in partnership with Compliance and Legal.

The role focuses on strategic delivery, stakeholder alignment and scalable transformation, with accountability for end‑to‑end framework management and performance

Qualifications

• 5 - 8 years of experience in business management, operating model design, business transformation, consulting, COO Office, client lifecycle management or private banking.
• Proven experience designing, implementing and managing business frameworks, operating models or strategic initiatives, including governance and ongoing operational management.
• Strong project management, business process design and operationalisation capabilities, with experience leading cross‑functional initiatives.
• Strong analytical, problem‑solving and structured communication skills, with experience preparing management papers, governance submissions and executive presentations.

Responsibilities

• Own the lifecycle management of assigned frameworks, ensuring they remain effective and well‑governed.
• Drive the design, implementation and continuous enhancement of operating models and processes across Front Office.
• Lead strategic delivery and transformation programmes with stakeholder alignment and measurable outcomes.
• Manage ongoing framework operations, governance, escalation and periodic reviews.
• Build trusted partnerships with Front Office, Operations, Compliance, Legal and other functions to facilitate governance and alignment.
• Develop reporting, dashboards and performance metrics to monitor framework effectiveness.

Job description

Bank of Singapore invites a seasoned professional to lead the design and governance of client management frameworks and operating models. You will drive initiatives spanning lifecycle design, governance, and continuous improvement across Front Office, Operations and Control functions, in partnership with Compliance and Legal.

The role focuses on strategic delivery, stakeholder alignment and scalable transformation, with accountability for end‑to‑end framework management and performance