Front Office Frameworks Lead: Strategy & Execution

Bank of Singapore, Asia’s Global Private Bank; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

Bank of Singapore, Asia’s Global Private Bank, seeks a seasoned leader to own and evolve client management and front office operating frameworks. You will translate business priorities into practical operating standards, govern implementation and drive continuous improvement across the Front Office.

As a people leader, you will build capability, elevate delivery standards and foster a high‑performing culture focused on excellence, collaboration and execution.

Qualifications

• 12–15+ years in business management, strategic transformation or financial services.
• Strong understanding of private banking business models and front office ops.
• Proven ability to design, implement and manage company-wide frameworks.
• End-to-end lifecycle ownership from design to governance and improvement.
• Demonstrated people leadership and building high-performing teams.
• Systems-thinking with cross-functional impact.
• Strong analytical, problem-solving and communication skills.
• Exceptional stakeholder management with senior executives.
• Ability to navigate ambiguity and deliver outcomes.
• Self-starter with ownership and execution discipline.
• Knowledge of AI, data analytics and automation opportunities.
• Advanced proficiency in PowerPoint and Excel.
• Bachelor’s degree in a relevant field.

Responsibilities

• Design, implement and own client management and front office frameworks.
• Lead rollout across the organisation with governance and accountability.
• Oversee framework operations, governance, exceptions and service levels.
• Partner with Front Office to translate strategy into operating models.
• Establish governance and monitor adherence; embed controls.
• Build senior stakeholder partnerships and influence decisions.
• Lead and develop a high-performing team of analysts and managers.
• Define success metrics and provide insights for decision-making.

Skills

Strategic transformation

Operating model design

Stakeholder management

People leadership

Process improvement

Financial services

AI & data analytics

PowerPoint

Excel

Education

Bachelor’s degree

Tools

PowerPoint

Excel

Job description

Bank of Singapore, Asia’s Global Private Bank, seeks a seasoned leader to own and evolve client management and front office operating frameworks. You will translate business priorities into practical operating standards, govern implementation and drive continuous improvement across the Front Office.

As a people leader, you will build capability, elevate delivery standards and foster a high‑performing culture focused on excellence, collaboration and execution.