Automotive Service Advisor – Servicing, Repairs & Claims

Search Personnel Pte Ltd; Singapore; On-site; SGD 25,000 - 42,000; Full time

Benefits offered by this job

14 Days Annual Leave

Lunch Provided

Job summary

Search Personnel Pte Ltd is seeking an Automotive Service Advisor to manage servicing requirements, coordinate repairs and liaise with insurers and suppliers. The role focuses on delivering clear quotations, timelines and updates to customers while ensuring quality handover.

Ideal candidates have 2+ years in automotive service, strong communication, and the ability to multitask in a busy workshop environment.

Qualifications

• Minimum GCE O Level, NITEC or equivalent.
• Minimum 2 years of relevant automotive experience.
• Knowledge of vehicle servicing, repairs and claims platforms such as Merimen or Audatex is advantageous.
• Strong customer service and communication skills.
• Able to multitask in a fast-paced environment.
• Valid Class 3 Driving Licence is preferred.

Responsibilities

• Attend to customers and understand servicing or repair requirements.
• Assess vehicles and prepare quotations for servicing, repairs and accident-related work.
• Explain repair recommendations, costs and timelines clearly.
• Coordinate with technicians and monitor repair progress.
• Provide customers with regular updates.
• Liaise with insurers, surveyors and parts suppliers when required.
• Ensure completed work meets quality standards before vehicle handover.
• Prepare service records, quotations, invoices and related documentation.

Skills

Customer service

Communication

Multitasking

Fast-paced environment

Vehicle servicing knowledge

Repair coordination

Education

GCE O Level / NITEC or equivalent

Tools

Merimen

Audatex

Job description

• Position: Automotive Service Advisor – Servicing, Repairs & Claims

• Location: Ubi

• Working Days: Monday to Friday, Alternate Saturdays

• Working Hours: 9.00AM to 6.00PM, Saturday - 9.00AM to 5.00PM

• Salary: Basic up to $3,500 + AWS

• Benefits: 14 Days Annual Leave + Lunch Provided

• Duration: Permanent

Why Join?

• Our client is an established automotive workshop seeking an experienced Service Advisor to manage customer servicing, repair coordination and workshop follow-up.

Responsibilities:

• Attend to customers and understand servicing or repair requirements.

• Assess vehicles and prepare quotations for servicing, repairs and accident-related work.

• Explain repair recommendations, costs and timelines clearly.

• Coordinate with technicians and monitor repair progress.

• Provide customers with regular updates.

• Liaise with insurers, surveyors and parts suppliers when required.

• Ensure completed work meets quality standards before vehicle handover.

• Prepare service records, quotations, invoices and related documentation.

Requirements:

• Minimum GCE O Level, NITEC or equivalent.

• Minimum 2 years of relevant automotive experience.

• Knowledge of vehicle servicing, repairs and claims platforms such as Merimen or Audatex is advantageous.

• Strong customer service and communication skills.

• Able to multitask in a fast-paced environment.

• Valid Class 3 Driving Licence is preferred.