Automation & Digital Tools Intern – Public Sector

Ministry Of Social And Family Development; Singapore; On-site; SGD 17,000 - 21,000; Part time

Job summary

Ministry Of Social And Family Development (MSF) invites you to join ECDA's Transformation Division as an Ops-Tech Solutions Intern to drive digital transformation by building automated solutions for operational challenges.

You will focus on 1-2 departments, engage stakeholders, evaluate tools, develop scripts, and document solutions to enable sustainable adoption within Singapore's public sector. This internship provides hands-on experience in government digital initiatives.

Qualifications

• Currently pursuing a diploma/degree in Information Systems, Computer Science, Business Technology, Engineering or related fields.
• Experience with digital tools such as Microsoft PowerApps is a plus.
• Basic programming knowledge (Python, VBA, or similar languages).
• Ability to quickly learn and evaluate new software applications.
• Strong analytical and systems thinking abilities.
• Curiosity-driven learner who enjoys exploring new tools independently.
• Excellent communication skills to explain ideas and technical concepts clearly.
• Good project management and documentation abilities.
• Client-oriented mindset with strong attention to detail.
• Able to work independently, self-manage and prioritise work to meet deadlines.

Responsibilities

• Analyse workflow challenges and gather detailed requirements with designated departments.
• Research and evaluate 3-5 digital tools or automation platforms suitable for identified needs.
• Develop and test automation scripts or customise selected digital solutions for ECDA's requirements.
• Create comprehensive technical documentation, user guides, and training materials.
• Conduct user acceptance testing and deliver training sessions to end-users for change management.
• Present findings and recommendations to Divisional and Senior Management meetings.

Skills

Analytical thinking

Systems thinking

Communication skills

Project management

Independent / self-management

Curiosity-driven learner

Education

Diploma/degree in Information Systems / CS / Business Technology / Engineering

Tools

PowerApps

Python

VBA

Job description

Ministry Of Social And Family Development (MSF) invites you to join ECDA's Transformation Division as an Ops-Tech Solutions Intern to drive digital transformation by building automated solutions for operational challenges.

You will focus on 1-2 departments, engage stakeholders, evaluate tools, develop scripts, and document solutions to enable sustainable adoption within Singapore's public sector. This internship provides hands-on experience in government digital initiatives.