Associate Wellbeing Coordinator (Stroke Program)

Singapore National Eye Centre; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

National Neuroscience Institute of Singapore invites applications for a patient care coordination role within the Stroke team. You will support screening of patient and caregiver needs, coordinate care, and assist in maintaining documentation and follow-up activities.

Proficiency in MS Office is required, with knowledge of MS Access advantageous. Diploma in healthcare is preferred, and the role involves liaising with patients, families, and care partners in the clinic setting.

Qualifications

• Diploma in healthcare setting is required or preferred.

Responsibilities

• Screening of patients and caregivers for health and social care needs.
• Assist in data collection by collating screening forms and populating databases.
• Coordinate care across teams and serve as a main point of contact for care navigation.
• Support outreach and engagement with patients and families.

Skills

MS Office

MS Access

Education

Diploma in Healthcare

Tools

Microsoft Access

Job description

National Neuroscience Institute of Singapore

Job Responsibilities

Under the guidance of the NNI Stroke team, you will aid in implementing screening of patient and caregiver symptoms and needs in the NNI clinic as part of holistic care for NNI patients with neurological and neurosurgical disorders as follows:

• Establish strong rapport and working relationships with patients, patients’ family members, internal and external stakeholders and (where necessary) community care partners.
• Be the main point of contact for care coordination and navigation.
• Assist in screening patients for health and/or social care needs such as administering distress thermometer screening, basic vital sign measurements, simple questionnaires to understand caregiver burden, etc. Escalate care to medical/nursing when appropriate.
• Assist in collation of screening forms and population of database.
• Assist the team in monitoring and follow-up on patients’ conditions through phone calls or home visits, and help in coordinating various care services.
• If required, maintain updated documentation of care plan, post-intervention follow-ups, and engagements.
• Assist in educating patients and their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education.
• Support team with community outreach and engagement efforts.

Job Requirements

• Recognised Diploma with or without relevant working experience in healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Power point)
• Knowledge in Microsoft Access would be an advantage.