Assistant Vice President, HR Operations (Regulatory)

SUMITOMO MITSUI BANKING CORPORATION Singapore Branch; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sumitomo Mitsui Banking Corporation Singapore Branch is seeking an experienced professional to oversee Singapore HR Compliance Operations and provide regional oversight across APAC on HR compliance matters. The role collaborates with HR stakeholders, business partners, control functions and vendors to ensure timely delivery of compliance operations.

Key duties include regulatory registrations, governance, and continuous improvement of processes, with emphasis on risk controls, audits, and

Qualifications

• Experience in HR operations or compliance, preferably with regulated role management.
• Strong attention to detail and analytical reasoning.
• Ability to identify process gaps and drive improvements.
• Experience in large, fast-paced organisations with competing priorities.
• Excellent verbal and written communication; stakeholder engagement.

Responsibilities

• Oversee Singapore SFA/FAA and MAS 753 regulated role registrations, changes and cessation.
• Manage Conflict of Interest processes including Outside Employment and Relationship at Work.
• Provide oversight of Fit & Proper processes and background checks.
• Support RCCI communications and coordination of actions.
• Engage with stakeholders to address operational/regulatory queries.
• Maintain HR compliance procedures and support audits.
• Drive continuous improvement in process efficiency and employee experience.

Skills

HR operations

HR compliance

risk and control

regulated role management

stakeholder engagement

Job description

This role is responsible for managing Singapore HR Compliance Operations and providing oversight across APAC on HR Compliance Operations matters, with a focus on regulatory processes, governance, control discipline and operational effectiveness.

The role will report to the Vice President, HR Operations, and is expected to work closely with HR stakeholders, business partners, control functions and vendors to ensure timely and effective delivery of HR compliance operations.

Job Responsibilities:

• Oversee Singapore SFA/FAA and MAS 753 regulated role registration, changes and cessation, ensuring timely completion and alignment with regulatory requirements
• Manage Conflict of Interest processes, including Outside Employment and Relationship at Work, with appropriate governance, documentation and stakeholder follow-up
• Provide oversight of Fit & Proper processes, including candidate background checks and continual monitoring for existing employees, ensuring issues are appropriately tracked and escalated
• Support the Team Lead in administering Risk, Compliance and Conduct Incident (RCCI) communications, including coordination, tracking and timely execution of required actions
• Support the Team Lead in vendor relationship management, including service level monitoring, issue resolution and liaison with Fit & Proper check vendors
• Engage with business stakeholders and control functions, including Compliance, to address operational queries, support regulatory processes and ensure alignment on HR compliance requirements
• Maintain HR Compliance Operations procedures, ensuring documentation remains current, clear and aligned with applicable regulatory and internal requirements
• Support the Team Lead in regulatory, internal or external audits, inspections and reviews, including preparation of information, coordination of responses and follow-through on agreed actions
• Facilitate regulatory surveys from regulators, coordinating with internal stakeholder inputs and ensuring timely and accurate submissions
• Identify and drive continuous improvement opportunities to strengthen process efficiency, control effectiveness and employee experience
• Contribute to HR projects and initiatives as assigned, including regional process enhancements, governance activities and operational change implementation

Requirements and Preferred Qualifications

• Relevant experience in HR operations, HR compliance or risk and control processes, preferably with exposure to regulated role management
• Strong attention to detail, analytical reasoning and ability to exercise sound judgement in operational and compliance matters
• Ability to identify process gaps and support practical continuous improvement initiatives
• Experience working in a large, complex and fast-paced organisation, with the ability to manage competing priorities effectively
• Strong verbal and written communication skills, with the ability to engage stakeholders professionally and clearly
• Collaborative team player with a proactive mindset, ownership attitude and commitment to high-quality delivery