Assistant Vice President, HR Operations (Regulatory)

Sumitomo Mitsui Banking Corporation; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Sumitomo Mitsui Banking Corporation in Singapore seeks an experienced HR Compliance Operations professional to oversee regulated role registration, COI, and Fit & Proper processes. You will coordinate governance, vendor relationships and RCCI communications, ensuring timely actions and audit readiness.

Role involves driving continuous improvement, engaging with Compliance and control functions, and maintaining up-to-date HR procedures to meet regulatory standards and internal requirements.

Qualifications

• Relevant experience in HR operations, HR compliance or risk and control processes, preferably with exposure to regulated role management
• Strong attention to detail, analytical reasoning and ability to exercise sound judgement in operational and compliance matters
• Ability to identify process gaps and support practical continuous improvement initiatives
• Experience working in a large, complex and fast-paced organisation, with the ability to manage competing priorities effectively
• Strong verbal and written communication skills, with the ability to engage stakeholders professionally and clearly
• Collaborative team player with a proactive mindset, ownership attitude and commitment to high-quality delivery

Responsibilities

• Oversee Singapore SFA/FAA and MAS 753 regulated role registration, changes and cessation, ensuring timely completion and alignment with regulatory requirements
• Manage Conflict of Interest processes, including Outside Employment and Relationship at Work, with appropriate governance, documentation and stakeholder follow-up
• Provide oversight of Fit & Proper processes, including candidate background checks and continual monitoring for existing employees, ensuring issues are appropriately tracked and escalated
• Support the Team Lead in administering RCCI communications, including coordination, tracking and timely execution of required actions
• Support the Team Lead in vendor relationship management, including service level monitoring, issue resolution and liaison with Fit & Proper check vendors
• Engage with business stakeholders and control functions, including Compliance, to address operational queries, support regulatory processes and ensure alignment on HR compliance requirements
• Maintain HR Compliance Operations procedures, ensuring documentation remains current, clear and aligned with applicable regulatory and internal requirements
• Support the Team Lead in regulatory, internal or external audits, inspections and reviews, including preparation of information, coordination of responses and follow-through on agreed actions
• Facilitate regulatory surveys from regulators, coordinating with internal stakeholder inputs and ensuring timely and accurate submissions
• Identify and drive continuous improvement opportunities to strengthen process efficiency, control effectiveness and employee experience
• Contribute to HR projects and initiatives as assigned, including regional process enhancements, governance activities and operational change implementation

Job description

Job Responsibilities:

• Oversee Singapore SFA/FAA and MAS 753 regulated role registration, changes and cessation, ensuring timely completion and alignment with regulatory requirements
• Manage Conflict of Interest processes, including Outside Employment and Relationship at Work, with appropriate governance, documentation and stakeholder follow-up
• Provide oversight of Fit & Proper processes, including candidate background checks and continual monitoring for existing employees, ensuring issues are appropriately tracked and escalated
• Support the Team Lead in administering Risk, Compliance and Conduct Incident (RCCI) communications, including coordination, tracking and timely execution of required actions
• Support the Team Lead in vendor relationship management, including service level monitoring, issue resolution and liaison with Fit & Proper check vendors
• Engage with business stakeholders and control functions, including Compliance, to address operational queries, support regulatory processes and ensure alignment on HR compliance requirements
• Maintain HR Compliance Operations procedures, ensuring documentation remains current, clear and aligned with applicable regulatory and internal requirements
• Support the Team Lead in regulatory, internal or external audits, inspections and reviews, including preparation of information, coordination of responses and follow-through on agreed actions
• Facilitate regulatory surveys from regulators, coordinating with internal stakeholder inputs and ensuring timely and accurate submissions
• Identify and drive continuous improvement opportunities to strengthen process efficiency, control effectiveness and employee experience
• Contribute to HR projects and initiatives as assigned, including regional process enhancements, governance activities and operational change implementation

Requirements and Preferred Qualifications

• Relevant experience in HR operations, HR compliance or risk and control processes, preferably with exposure to regulated role management
• Strong attention to detail, analytical reasoning and ability to exercise sound judgement in operational and compliance matters
• Ability to identify process gaps and support practical continuous improvement initiatives
• Experience working in a large, complex and fast-paced organisation, with the ability to manage competing priorities effectively
• Strong verbal and written communication skills, with the ability to engage stakeholders professionally and clearly
• Collaborative team player with a proactive mindset, ownership attitude and commitment to high-quality delivery