Assistant Store Manager | Pet Grooming | River valley | 5 Days

the supreme hr advisory pte. ltd.; Singapore; On-site; SGD 33,000 - 45,000; Full time

Benefits offered by this job

AWS

Performance Bonus

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring an Assistant Store Manager (Pet Grooming) to oversee daily store operations at River Valley. You will manage bookings, guide the team, and ensure excellent customer service and grooming standards.

Key responsibilities include coordinating appointments, maintaining customer records, and supporting sales targets while upholding hygiene and safety guidelines. Excellent communication and leadership are essential.

Qualifications

• 3–5 years of relevant working experience in retail/store management.
• Strong customer service and communication skills.
• Proven ability to lead a team and maintain high service standards.

Responsibilities

• Handle customer enquiries and manage appointments for grooming services.
• Recommend suitable grooming packages based on pet needs.
• Manage customer feedback and resolve concerns professionally.

Skills

Customer service

Appointment scheduling

Team leadership

Tools

CRM software

POS system

Job description

Assistant Store Manager (Pet Grooming)

Salary: $3,000 – $4,000 + AWS + Performance Bonus

Working Days: 5 days per week

Working Hours:

• Wednesday - Saturday: 9:00am – 7:00pm

• Sunday: 9:00am – 6:0pm

• Off Days: Monday & Tuesday

Working Location: River Valley

Your Role

• Handle customer enquiries, manage appointments and keep pet owners updated.

• Recommend suitable grooming services and packages based on each pet's needs.

• Handle customer feedback and resolve concerns professionally.

Manage Daily Store Operations

• Coordinate daily appointments and ensure smooth workflow within the team.

• Maintain accurate customer records and service instructions.

• Ensure compliance with store procedures, hygiene standards and safe pet-handling practices.

• Provide hands-on support during busy periods.

Lead and Support the Team

• Guide team members on daily priorities and service standards.

• Support staff training and promote effective teamwork.

• Assist in achieving the outlet's sales and service targets.

• Take ownership of operational issues and ensure timely follow-up.

Requirements

• Minimum 3–5 years of relevant working experience.