Assistant Restaurant Manager, Jade Phoenix

Singapore Swimming Club; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Singapore Swimming Club is inviting applications for an Assistant Restaurant Manager at Jade Phoenix. You will lead front-of-house operations, ensure service excellence, and create memorable dining experiences for members.

The ideal candidate has at least 2 years in F&B in a supervisory role, a Diploma in Hospitality Management or GCE O Level, strong interpersonal skills, and the ability to work rotating shifts including weekends and public holidays.

Qualifications

• Diploma in Hospitality Management or GCE ‘O’ Level is required.
• At least 2 years of F&B experience, preferably in a supervisory capacity.
• Well-groomed with a professional appearance.
• Strong interpersonal and communication skills to lead the team.
• Able to work rotating shifts, including weekends and public holidays.

Responsibilities

• Welcome members and guests warmly, making them feel at home.
• Supervise service staff to uphold high standards of quality and guest experience.
• Foster relationships with members to enhance loyalty.
• Coach and mentor team for consistent service excellence.
• Address member concerns promptly and professionally.
• Gather feedback to better understand member preferences.
• Collaborate with kitchen and service teams for seamless operations.
• Uphold hygiene, safety, and cleanliness protocols.
• Adhere to club SOPs and grooming guidelines.
• Support other operational duties as required by HOD or Management.

Skills

Interpersonal skills

Communication skills

Leadership

Team motivation

Customer service

Education

Diploma in Hospitality Management or GCE 'O' Level

Tools

POS systems

Job description

We’re Hiring: Assistant Restaurant Manager, Jade Phoenix

Creating Moments. Connecting Members. Building Community.

Do you thrive on creating unforgettable dining moments and bringing people together? We are seeking an Assistant Restaurant Manager who is more than just a leader. Someone who sets the vibes, champions exceptional service and turns every experience into a lasting memory.

In this role, you will lead our front-of-house operations, supporting and inspiring them to deliver their best and provide service that creates a memorable experience for every guest. If you believe great hospitality starts with heart, and you are ready to lead with passion and purpose, we would love to have you on board!

Key Responsibilities

• Welcome members and guests warmly, making them feel right at home.
• Supervise service staff, ensuring high standards of quality, cleanliness, and guest experience are consistently met.
• Foster positive relationships with members to enhance their dining experience and build loyalty.
• Coach and mentor team members to uphold and deliver consistent service excellence.
• Address member concerns promptly and professionally.
• Proactively gather feedback to understand members’ preferences and expectations better.
• Collaborate closely with the kitchen and service teams to ensure seamless operations.
• Maintain strict adherence to hygiene, safety, and cleanliness protocols.
• Comply with the Club’s policies, standard operating procedures (SOPs), and grooming guidelines.
• Support other operational duties as assigned by the HOD or Management.

Requirements

• Diploma in Hospitality Management or GCE ‘O’ Level.
• At least 2 years of experience in the F&B industry, preferably in a supervisory or managerial capacity.
• Well-groomed with a consistently professional appearance.
• Strong interpersonal and communication skills to connect with, motivate and lead the team.
• Positive and proactive attitude with a readiness to take initiative and motivate others.
• Calm and composed under pressure, maintaining focus to guide the team through busy and challenging situations.
• Basic knowledge of POS systems and cash handling is a plus.
• Able to work on rotating shifts, including weekends and public holidays.

Why Join Us?

At Singapore Swimming Club, thisisn’t just a job! It is your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you will join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.