Assistant Restaurant Manager

MOC RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Ministry of Crab Dempsey is seeking an Assistant Restaurant Manager to lead operations and train staff in a prestigious seafood dining environment.

You will ensure exceptional guest experiences, oversee daily service, and uphold high standards of cleanliness and safety. The role requires strong leadership, wine knowledge, and a passion for hospitality.

Qualifications

• 3-5 years of management experience in upscale dining environments.
• In-depth wine knowledge and passion for customer satisfaction.
• Strong hospitality, leadership, and team management skills.
• Excellent communication skills.

Responsibilities

• Train and supervise restaurant staff to deliver efficient and exceptional service.
• Lead daily operations including opening/closing procedures, cash handling, and inventory control.
• Maintain high standards of cleanliness, hygiene, and safety throughout the restaurant.
• Greet guests warmly and resolve customer concerns promptly and professionally.
• Deliver outstanding customer service to create memorable dining experiences.
• Collect and analyze customer feedback to implement service improvements.
• Handle high-pressure situations and resolve conflicts to maintain smooth operations.
• Operate reservation and point-of-sale systems to support service efficiency.

Skills

Staff training

Leadership

Operations management

Customer service

Wine knowledge

Job description

Company Overview

Ministry of Crab Dempsey is a prestigious seafood restaurant in Singapore's Dempsey Hill, celebrated for exquisite dishes and vibrant ambiance, delivering exceptional dining experiences through culinary artistry and outstanding hospitality.

Job Summary

Join Ministry of Crab Dempsey as an Assistant Restaurant Manager to lead operations, train staff, and ensure exceptional guest experiences in a dynamic, upscale seafood dining environment.

Responsibilities

• Train and supervise restaurant staff, including servers and hosts, to deliver efficient and exceptional service
• Provide ongoing coaching and support to enhance team performance and service quality
• Foster a collaborative and positive work environment to promote teamwork and staff engagement
• Manage daily restaurant operations, including opening/closing procedures, cash handling, and inventory control
• Monitor and enforce high standards of cleanliness, hygiene, and safety throughout the restaurant
• Ensure full compliance with food safety regulations and licensing requirements
• Greet guests warmly and resolve customer concerns promptly and professionally to maintain satisfaction
• Deliver outstanding customer service to create memorable dining experiences
• Collect and analyze customer feedback regularly to implement service improvements
• Handle high-pressure situations and resolve conflicts effectively to maintain smooth operations
• Operate reservation and point-of-sale systems proficiently to support service efficiency
• Maintain attention to detail with a focus on quality and operational efficiency
• Work flexible hours including evenings, weekends, and holidays as required

Preferred competencies and qualifications

• 3-5 years of management experience in upscale dining environments
• In-depth wine knowledge and passion for customer satisfaction
• Strong hospitality, leadership, and team management skills
• Excellent communication skills

Other Information

We welcome applications from Permanent Residents and Singaporean citizens who are passionate about hospitality.