Assistant Outlet Manager

Keef the beef pte ltd; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

Keef the beef pte ltd in Singapore is seeking an enthusiastic Assistant Outlet Manager to support daily operations of its restaurant, café and tapas bar. You will work closely with the Restaurant Manager to uphold service standards, lead the Front of House team and deliver an exceptional dining experience.

The role requires hands-on leadership, strong communication, and a passion for wine and beef. You will train staff, monitor guest satisfaction, manage shifts, and drive upselling to achieve

Qualifications

• 2–3 years of F&B supervisory or management experience.
• Strong leadership, communication and customer service skills.
• Hands-on, thrives in a fast-paced restaurant environment.
• Wine knowledge and steak familiarity preferred.
• Able to train junior team members.
• Sales-oriented with upselling skills.
• Able to work shifts, weekends and public holidays.
• Knowledge of wine service and basic food-and-wine pairing.
• Understanding of steak cuts and doneness.

Responsibilities

• Assist the Restaurant Manager in day-to-day operations of the restaurant, café and tapas bar.
• Lead, supervise and motivate the Front of House team to maintain high service standards.
• Ensure efficient opening and closing procedures, cleanliness and overall outlet presentation.
• Handle customer enquiries, feedback and complaints professionally.
• Monitor table service, reservations, guest satisfaction and overall dining experience.
• Support staff scheduling, manpower deployment and daily briefings.
• Ensure compliance with SOPs, food safety, hygiene and workplace safety requirements.
• Monitor inventory, stock levels and wastage, and assist with ordering and stock-taking.
• Assist in achieving sales targets, beverage sales and upselling goals.
• Train staff on service standards, menu knowledge and product recommendations.

Skills

Leadership

Communication

Customer service

Wine knowledge

Upselling

Training

Team development

Staff scheduling

Guest handling

Problem solving

Job description

About the role

We are looking for a motivated and hands-on Assistant Outlet Manager to support the daily operations of our restaurant café and tapas bar. You will work closely with the Restaurant Manager to ensure smooth operations, maintain service standards, lead the team and deliver an excellent dining experience to our guests.

Key responsibilities

• Assist the Restaurant Manager in the day-to-day operations of the restaurant, café and tapas bar

• Lead, supervise and motivate the Front of House team to maintain high service standards

• Ensure efficient opening and closing procedures, cleanliness and overall outlet presentation

• Handle customer enquiries, feedback and complaints professionally

• Monitor table service, reservations, guest satisfaction and overall dining experience

• Support staff scheduling, manpower deployment and daily briefings

• Ensure compliance with company SOPs, food safety, hygiene and workplace safety requirements

• Monitor inventory, stock levels and wastage, and assist with ordering and stock-taking

• Assist in achieving sales targets, beverage sales and upselling goals

• Train staff on service standards, menu knowledge and product recommendations

About you

• Minimum 2–3 years of F&B supervisory or management experience

• Strong leadership, communication and customer service skills

• Hands-on and comfortable working in a fast-paced restaurant environment

• Good knowledge of wine and steak is highly preferred

• Confident in handling guests and resolving service issues

• Able to train and develop junior team members

• Sales-oriented with good upselling skills

• Able to work shifts, weekends and public holidays

• Demonstrate good knowledge of wine, wine service and basic food-and-wine pairing

• Good understanding of steak cuts, cooking temperatures and doneness