Assistant Restaurant Manager

Stamfles International Pte Ltd; Singapore; On-site; SGD 42,000 - 50,000; Full time

Job summary

Stamfles International Pte Ltd is seeking an Assistant Restaurant Manager in Singapore to support daily operations, ensure quality and service, and lead service staff. You will assist in scheduling, oversee staff performance, and help uphold SOPs and hygiene standards.

The role requires a hands-on, independent, customer-oriented professional who thrives in a fast-paced environment and is willing to work shifts, weekends, and public holidays.

Qualifications

• At least 2–3 years in F&B/restaurant operations, with minimum 1 year in a supervisory position.
• Strong understanding of restaurant operations and customer service.
• Excellent communication, teamwork and problem-solving skills.
• Ability to supervise, guide and motivate service staff.
• Customer-oriented with good complaint-handling skills.
• Knowledge of inventory management, cost control and POS operations.
• Good understanding of food hygiene and safety standards.
• Hands-on, responsible and able to work independently.
• Capable of working in a fast-paced restaurant environment.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Assist in daily restaurant operations alongside the Restaurant Manager.
• Supervise, train and motivate service staff to ensure smooth operations.
• Assist in staff scheduling and daily manpower planning.
• Maintain high customer service standards and handle feedback professionally.
• Ensure food quality, presentation, cleanliness and service standards.
• Implement and maintain SOPs and procedures.
• Monitor daily sales and support outlet sales targets.
• Assist in inventory management, stock ordering and stock control.
• Coordinate with kitchen team for smooth food prep and service.
• Conduct daily staff briefings and share operational updates.

Skills

Staff supervision

Customer service

Communication

Teamwork

Problem solving

Shift work

Inventory basics

Tools

POS systems

Inventory management software

Job description

The Assistant Restaurant Manager is responsible for supporting the Restaurant Manager in overseeing daily restaurant operations, ensuring smooth service, consistent food quality, excellent customer service, and efficient team performance. The role assists in staff supervision, manpower planning, inventory management, cost control, and maintaining company SOPs, hygiene, and operational standards.

Key responsibilities

• Assist the Restaurant Manager in managing daily restaurant operations.
• Supervise, train, and motivate service staff to ensure smooth operations.
• Assist in staff scheduling and daily manpower arrangements.
• Maintain high customer service standards and handle customer feedback or complaints professionally.
• Ensure food quality, presentation, cleanliness, and service standards meet company requirements.
• Implement and maintain company SOPs and operational procedures.
• Monitor daily sales and support the achievement of outlet sales targets.
• Assist in inventory management, stock ordering, receiving, and stock control.
• Coordinate closely with the kitchen team to ensure smooth food preparation and service.
• Conduct daily staff briefings and communicate operational updates.

About you

• Minimum 2–3 years of experience in F&B / restaurant operations, preferably with at least 1 year in a supervisory role.
• Good understanding of restaurant operations, customer service, and staff supervision.
• Strong communication, teamwork, and problem-solving skills.
• Able to supervise, guide, and motivate service staff.
• Customer-oriented with good complaint-handling skills.
• Basic knowledge of inventory management, cost control, and POS operations.
• Good understanding of food hygiene and safety standards.
• Hands-on, responsible, and able to work independently.
• Able to work in a fast-paced restaurant environment.
• Willing to work shifts, weekends, and public holidays.