Assistant Operation Manager - Dishwashing

INFINIX FACILITIES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

INFINIX FACILITIES MANAGEMENT PTE. LTD. is seeking a diligent Supervisor to oversee assigned shifts within our cleaning services team across multiple locations in Singapore.

You will conduct OJT for staff, ensure daily and periodic cleaning tasks meet schedule, address client complaints, monitor punctuality and discipline, and perform duties as directed by superiors and clients.

Midnight shift availability and willingness to work OT including weekends are required.

Qualifications

• Excellent customer service and client-facing skills.
• Ability to supervise and coordinate staff across shifts.
• Experience training employees and ensuring safety practices.

Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staff on duties.
• Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery.
• Ensure all daily and periodic cleaning works are carried out as per schedule.
• Attend to complaints and ensure customers' satisfaction.
• Check on staff punctuality and discipline.
• Any other duties assigned by Superiors and Clients.

Skills

Customer service

Staff supervision

OJT training

Punctuality

Job description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties
2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
3. Ensure all daily and periodic cleaning works are carried out as per schedule
4. Attend to complaints and ensure customers' satisfaction
5. Check on staff punctuality and discipline
6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift
2. Able to work OT including weekends and public holidays.
3. Able to work in islandwide locations, and able to go to multiple locations daily.
4. Excellent customer service skills and able to interact well with clients
5. At least 2 year's experience in similar role in cleaning sector