Operation Manager - Dishwashing

INFINIX FACILITIES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

INFINIX FACILITIES MANAGEMENT PTE. LTD. is seeking a Shift Supervisor to supervise cleaning operations across multiple locations in Singapore. The role involves leading daily briefings, coaching staff on procedures, and ensuring tasks are completed to schedule.

The ideal candidate has at least 2 years in a similar cleaning role, strong customer service skills, and the ability to work across islandwide locations, including weekends. This is a full-time on-site position supporting client sites.

Qualifications

• At least 2 years of experience in cleaning sector.
• Experience delivering OJT/training for cleaning staff.
• Excellent customer service and client interaction skills.

Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meetings with staff.
• Provide OJT training to employees on proper cleaning procedures and equipment use.
• Ensure all daily and periodic cleaning tasks are completed as per schedule.
• Attend to complaints and ensure customer satisfaction.
• Check staff punctuality and discipline.
• Perform any other duties assigned by superiors and clients.

Skills

Customer service

Shift supervision

Staff training

Punctuality & discipline

Job description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties
2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
3. Ensure all daily and periodic cleaning works are carried out as per schedule
4. Attend to complaints and ensure customers' satisfaction
5. Check on staff punctuality and discipline
6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift
2. Able to work OT including weekends and public holidays.
3. Able to work in islandwide locations, and able to go to multiple locations daily.
4. Excellent customer service skills and able to interact well with clients
5. At least 2 year's experience in similar role in cleaning sector