Assistant Manager, Workplace Experience & Operations

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Agency for Integrated Care in Singapore seeks an experienced Office Projects Manager to lead renovation, improvement, and relocation efforts that foster collaboration and inclusivity.

You will coordinate consultants and contractors, maintain governance, manage schedules and budgets, and drive change management with proactive stakeholder engagement. Strong communication and digital fluency are essential for success.

Qualifications

• Bachelor's Degree in Facilities Management or related field with at least 3 years of experience in office projects or facilities management.
• Proven track record in end-to-end project delivery from planning to handover.
• Experience supporting change management and stakeholder engagement during workplace transitions.
• Familiarity with digital tools, AI-enabled solutions and data analytics is advantageous.
• Proactive, adaptable and able to drive outcomes independently in a dynamic environment.
• Organised and detail-oriented with the ability to manage multiple timelines and deliverables.
• Strong communication skills and ability to present complex ideas clearly.
• Digitally savvy and comfortable adopting new tools and platforms.

Responsibilities

• Plan and deliver office renovation, improvement, and relocation projects to create a collaborative workplace incorporating sustainability and inclusivity.
• Coordinate design development, tendering, and appointment of consultants and contractors.
• Develop and maintain project governance frameworks, templates, and approval processes.
• Manage and prepare project schedules, budgets, progress claims, cost reports, progress summaries, and variation approvals.
• Ensure contractual compliance, monitor consultant/contractor performance, and coordinate audits.
• Lead change management and communication strategies for relocations and new workplace setups.
• Conduct engagement sessions, briefings, and workplace feedback surveys.

Skills

Project management

Stakeholder engagement

Change management

Communication

Data analytics

Digital tools

Time management

Organizational skills

Education

Bachelor's Degree in Facilities Management

Tools

AI-enabled solutions

Data analytics tools

Project management software

Job description

Company description: The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job Description

This role manages office improvement and relocation projects, including coordination with consultants and contractors, project governance, change management, and the use of digital tools to improve efficiency, compliance and employee engagement.

• Plan and deliver office renovation, improvement, and relocation project to create a collaborative workplace community with sustainability and inclusivity principles integrated into workplace design
• Coordinate design development, tendering, and appointment of consultants and contractors
• Develop and maintain project governance frameworks, templates, and approval processes
• Manage and prepare project schedules, budgets, progress claims, cost reports, progress summaries, and variation approvals
• Ensure contractual compliance, consultant/contractor performance monitoring and coordinate project audits
• Lead and conceptualise change management and communication strategies and experience for relocations and new workplace setups
• Conduct engagement sessions, briefings, and workplace feedback surveys

Job Requirements

• Bachelor's Degree in Facilities Management, Project Management, Real Estate, Engineering, Business or related field with at least 3 years of experience in office projects, workplace transformation and/or facilities management
• Proven track record in end-to-end project delivery from planning and initiation to handover and completion
• Experience supporting change management and stakeholder engagement during workplace transitions
• Familiarity with digital tools, AI-enabled solutions and data analytics will be an advantage
• Proactive, adaptable and able to drive outcomes independently in a dynamic environment
• Organised and detail-oriented, with the ability to manage multiple project timelines and deliverables
• Strong communication skills, with the ability to simplify complex ideas into clear and engaging visuals
• Digitally savvy and comfortable adopting new tools, platforms and applications