Assistant Manager | Up to $5K | Academic Services - 0310

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking an Assistant Manager, Academic Services at NTU to manage administrative processes for academic programmes, student records, examinations, graduation, and programme coordination.

You will liaise with faculty, partner universities and external institutions, schedule timetables for Master/Postgraduate programmes, arrange venues and certification matters with accuracy and compliance.

Qualifications

• Diploma or Degree is required.
• Minimum 6 years of experience in a Senior Executive role within the education industry.
• Experience in academic administration, student records, examinations, graduation, programme coordination or related education administration functions.
• Experience coordinating academic programmes with faculty, partner universities and other institutions.

Responsibilities

• Manage administrative processes for academic programmes, including updating student records and visa applications.
• Prepare and verify graduation documents, student records and reports, and coordinate industry visits.
• Schedule timetables for Master/Postgraduate programmes with faculty and partner universities.
• Coordinate lecture venues, laboratories and accommodation arrangements for visiting faculty.
• Liaise with lecturers to prepare materials, contracts and claims for submission to Finance.
• Plan and coordinate examinations, including papers, instructions, seating, and invigilation.
• Release and update examination results and arrange viewing sessions.
• Monitor student results and academic progress and arrange follow-ups.
• Provide administrative support for internships, scholarships, and accreditation activities.
• Coordinate with universities to ensure policies and procedures are implemented.

Skills

Academic administration

Stakeholder coordination

Process improvement

Data reporting

Exams management

Education

Diploma or Degree

Tools

Microsoft Office

CRM systems

Job description

Assistant Manager, Academic Services

• Working days: Mon to Fri
• Working hours: 9am - 6pm
• Working location: NTU
• Salary: $3,800 - $5,000
• Diploma or Degree in any field.
• Minimum 6 years of experience in a Senior Executive role within the education industry.
• Candidates with at least 5 years of experience as an Assistant Manager with supervisory responsibilities will be considered for the Manager position.
• Experience in academic administration, student records, examinations, graduation, programme coordination or related education administration functions.
• Experience in coordinating academic programmes with faculty members, partner universities and other institutions.
• Proficient in Microsoft Office applications and CRM systems.
• Knowledge or experience in using Applied AI tools for workflow automation in academic planning.
• Experience in process improvement, reporting and administrative coordination.
• Willing to work on weekends when required, kept to a minimum.

Job description

• Manage administrative processes for academic programmes, including updating student records in the relevant student management portal, student orientation, university matriculation, certification letters, visa applications and tuition fee matters.
• Prepare and verify graduation documents, student records and reports, and coordinate industry visits.
• Schedule timetables for Master/Postgraduate programmes by liaising with faculty and partner universities.
• Coordinate lecture venues, laboratories and accommodation arrangements for visiting faculty.
• Liaise with lecturers to prepare lecture and examination materials, teaching contracts and lecture claims for submission to the Finance Department.
• Plan and coordinate examinations, including exam papers, exam instructions, printing, seating plans, scanning of answer scripts and examination invigilation.
• Release and update examination results and arrange answer script viewing sessions.
• Monitor student results and academic progress, and arrange follow-up meetings where required.
• Provide administrative support for student internship and thesis placements with local and overseas institutions or companies.
• Support scholarship application processing, verification and updating of academic details.
• Handle student disciplinary matters and administrative issues when required.
• Maintain student matriculation records and prepare reports for submission across academic programmes.
• Support the Manager, faculty and relevant teams in certification and accreditation activities.
• Coordinate with the University and partner institutions to ensure academic policies, procedures and teaching-related matters are implemented accordingly.
• Liaise with partner universities and other academic stakeholders.
• Support budgetary reviews, financial reporting, student and faculty reporting, expense monitoring and process improvement initiatives.
• Plan and coordinate events including graduation, orientation, career opportunity days, alumni events and other Academic Services activities.
• Attend local or overseas roadshows for marketing and outreach activities when required.