Senior Academic Services & Programs Coordinator

Nanyang Technological University Singapore; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Nanyang Technological University Singapore is seeking a Senior Executive for the Undergraduate Academic Office in Singapore. You will support the academic team, ensuring smooth delivery of services and enhanced student learning journeys.

The role covers admissions, academic services, examinations, events, and general administrative duties within NTU's School of Physical and Mathematical Sciences. Strong organizational and communication skills are essential.

Qualifications

• Bachelor’s degree with 1+ year of relevant experience or Diploma with 3–4 years of relevant experience.
• Proficiency in Microsoft Office Suite and relevant software.
• Strong organizational and project management abilities.
• Excellent verbal and written communication with students, faculty and team.
• Ability to work independently and as part of a team.
• Familiarity with higher education policies and regulations is a plus.

Responsibilities

• Oversee administration of student programmes (internships, attachments, exchange, integrated programme, and special initiatives).
• Coordinate student mobility opportunities and liaise with internal/external stakeholders.
• Manage student applications and required documentation.
• Prepare official correspondence for students.
• Administer course registration and related academic processes.
• Manage online learning platforms and course evaluations.
• Process applications for academic support and financial assistance.
• Provide secretariat support for reviews and quality assurance.
• Manage instructor hiring for courses.
• Deliver general academic support services (e.g., scheduling, waiver handling).
• Support exam planning and logistics; admin exam documentation.
• Organize student-related events and trips, including logistics and budgeting.
• Prepare and disseminate event communications; coordinate venue bookings.
• Manage role-based email accounts and official letters/certificates.
• Administer students/faculty awards; support ad hoc duties.

Skills

Organizational skills

Project management

Communication skills

Teamwork

Problem solving

Analytical abilities

Independent work

Education

Bachelor’s degree

Diploma

Tools

Microsoft Office Suite

Job description

The School of Physical and Mathematical Sciences is seeking a dedicated and proactive Senior Executive to join the Undergraduate Academic Office. Reporting to the Manager, you will play a pivotal role in supporting the school’s academic team, ensuring the smooth delivery of academic services, and enhancing students’ learning journeys.

Job Description

Admission

• Oversee administration of student programmes (e.g. internships, attachments, exchange, integrated programme, and special initiatives).
• Coordinate student mobility opportunities and liaise with internal/external stakeholders.
• Manage student applications and required documentation.
• Prepare official correspondence for students.
• Handle general enquiries via phone, email, and in person.
  
  

Academic Services

• Administer course registration and related academic processes.
• Manage online learning platforms and course evaluations.
• Process applications for academic support and financial assistance.
• Provide secretariat support for reviews and quality assurance.
• Manage instructor hiring for courses.
• Deliver general academic support services (e.g., scheduling, waiver handling).
  
  

Examinations

• Support planning and logistics for assessments.
• Administer exam-related documentation and formatting.
• Assist with the administration of exam scripts checking.
  
  

Events

• Organize student-related events and trips, including logistics and budgeting.
• Manage procurement requests for event needs.
• Prepare and disseminate event communications.
• Coordinate venue bookings and related arrangements.
  
  

Other Administrative Duties

• Manage role-based email accounts.
• Prepare official letters and certificates.
• Administer students/faculty awards.
• Support ad hoc administrative tasks as assigned.
  
  

Requirements

• Bachelor’s degree with at least 1 year of relevant experience or Diploma with 3-4 years of relevant experience.
• Proficiency in Microsoft Office Suite and relevant software.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.
• Strong ability to communicate (verbal and written) effectively with students, faculty and team members.
• Familiarity with higher education policies and regulations is a plus.
• Responsible and reliable.
• Proactive and positive attitude towards work tasks.
• Possesses characteristics of being assertive and meticulous.
  
  

We regret to inform that only shortlisted candidates will be notified.


Hiring Institution: NTU