AB03 - Assistant Manager, Academic Services | Education | $3,800–$5,000

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. seeks an Assistant Manager, Academic Services to lead administrative operations for our academic programmes at our Singapore campus.

You will oversee student records, examinations administration, and coordination with faculty and partner universities to ensure smooth academic processes. You have a diploma or degree and 6+ years in senior executive roles within education, with supervisory experience for progression to Manager.

Qualifications

• Must have a Diploma or Degree.
• Minimum 6 years in a Senior Executive role within the education industry.
• Candidates with at least 5 years as Assistant Manager with supervisory responsibilities may be considered for Manager.
• Experience in academic administration, student records, examinations, graduation and programme coordination.
• Experience coordinating programmes with faculty, partner universities and other institutions.
• Proficient in Microsoft Office and CRM systems.
• Knowledge or experience using Applied AI tools for workflow automation.
• Experience in process improvement, reporting and administrative coordination.
• Willing to work on weekends when required, kept to a minimum.

Responsibilities

• Manage administrative processes for academic programmes, including student records, orientation, matriculation, visas and fee matters.
• Prepare and verify graduation documents, student records and reports, and coordinate industry visits.
• Schedule timetables for Master/Postgraduate programmes with faculty and partner universities.
• Coordinate venues, laboratories and accommodation for visiting faculty.
• Liaise with lecturers to prepare materials, teaching contracts and claims for Finance.
• Plan and coordinate examinations, including papers, seating plans and invigilation.
• Release and update examination results and arrange script viewing.
• Monitor student results and academic progress and arrange follow-ups.
• Support internship and thesis placements with local and overseas institutions.
• Support scholarship processing and updating academic details.
• Handle student disciplinary matters and administrative issues as required.
• Maintain matriculation records and prepare reports for submission across programmes.
• Support certification and accreditation activities with Manager and teams.
• Coordinate with universities to ensure policies and teaching-related matters are implemented.
• Liaise with partner universities and academic stakeholders.
• Support budgeting reviews, financial reporting and expense monitoring.
• Plan and coordinate events including graduation, orientation and career days.
• Attend local or overseas roadshows for marketing and outreach.

Skills

Senior leadership experience

Academic administration

Program coordination

Examinations coordination

Budgeting and reporting

Event planning

Weekend availability

Interpersonal communication

Education

Diploma or Degree in any field

Tools

Microsoft Office

CRM systems

Applied AI workflow tools

Job description

Position Title: Assistant Manager, Academic Services

Working days: Mon to Fri

Working hours: 9am - 6pm

Working location: 50 Nanyang Avenue, Singapore 639798

Salary: $3,800 - $5,000

Job description

• Manage administrative processes for academic programmes, including updating student records in the relevant student management portal, student orientation, university matriculation, certification letters, visa applications and tuition fee matters.
• Prepare and verify graduation documents, student records and reports, and coordinate industry visits.
• Schedule timetables for Master/Postgraduate programmes by liaising with faculty and partner universities.
• Coordinate lecture venues, laboratories and accommodation arrangements for visiting faculty.
• Liaise with lecturers to prepare lecture and examination materials, teaching contracts and lecture claims for submission to the Finance Department.
• Plan and coordinate examinations, including exam papers, exam instructions, printing, seating plans, scanning of answer scripts and examination invigilation.
• Release and update examination results and arrange answer script viewing sessions.
• Monitor student results and academic progress, and arrange follow-up meetings where required.
• Provide administrative support for student internship and thesis placements with local and overseas institutions or companies.
• Support scholarship application processing, verification and updating of academic details.
• Handle student disciplinary matters and administrative issues when required.
• Maintain student matriculation records and prepare reports for submission across academic programmes.
• Support the Manager, faculty and relevant teams in certification and accreditation activities.
• Coordinate with the University and partner institutions to ensure academic policies, procedures and teaching-related matters are implemented accordingly.
• Liaise with partner universities and other academic stakeholders.
• Support budgetary reviews, financial reporting, student and faculty reporting, expense monitoring and process improvement initiatives.
• Plan and coordinate events including graduation, orientation, career opportunity days, alumni events and other Academic Services activities.
• Attend local or overseas roadshows for marketing and outreach activities when required.

Requirements

• Diploma or Degree in any field.
• Minimum 6 years of experience in a Senior Executive role within the education industry.
• Candidates with at least 5 years of experience as an Assistant Manager with supervisory responsibilities will be considered for the Manager position.
• Experience in academic administration, student records, examinations, graduation, programme coordination or related education administration functions.
• Experience in coordinating academic programmes with faculty members, partner universities and other institutions.
• Proficient in Microsoft Office applications and CRM systems.
• Knowledge or experience in using Applied AI tools for workflow automation in academic planning.
• Experience in process improvement, reporting and administrative coordination.
• Willing to work on weekends when required, kept to a minimum.