Assistant Manager/Senior Executive, Process Transformation and Improvement

Singapore General Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Singapore General Hospital seeks an Executive to manage transformational improvement projects utilizing operational analytics and methodologies like Lean and Six Sigma. Responsibilities include facilitating workshops and assisting in quality governance. Candidates should hold a relevant degree with at least 2 years of experience, excellent analytical, presentation, and interpersonal skills. Healthcare-related experience is preferred. This role offers the opportunity to impact hospital strategies significantly.

Qualifications

• Minimum of 2 years of related experience preferred.
• Experience in implementation of operational improvement initiatives is an advantage.
• Healthcare experience will be preferred.

Responsibilities

• Manage transformational improvement projects aligned to hospital strategies.
• Facilitate quality improvement workshops.
• Assist the Manager with governance of quality improvement projects.
• Oversee secretariat duties of the hospital's Quality Network.

Skills

Excellent interpersonal skills

Good presentation skills

Analytical skills

Proficiency with Microsoft Excel

Education

Degree in Business Administration / Industrial Engineering / Operations Research / Healthcare related studies

Job description

Job Description

The Executive will be managing transformational improvement projects that are aligned to the hospital’s strategies through operations analytics and streamlining of work processes and will also be working with stakeholders in achieving agreed upon goals and objectives through excellent project management and the use of suitable methodologies such as Lean, Six Sigma, PDSA. The Executive is also expected to facilitate quality improvement related workshops. The Executive may also be required to assist the Manager in maintaining the systems and governance of all quality improvement (QI) projects in the hospital. Lastly, the Executive may be required to oversee secretariat duties to the hospital’s Quality Network (QN) as part of portfolio rotation.

Job Requirements

• Good Degree in Business Administration / Industrial Engineering / Operations Research / Healthcare related studies, preferably with minimum of 2 years of related experience
• Experience in implementation of operational improvement initiatives preferred
• Excellent interpersonal skills
• Good presentation skills and able to write well
• Excellent analytical skills and proficiency with Microsoft Excel
• Healthcare experience will be preferred