Assistant Manager / Senior Executive, Alumni Engagement

Nanyang Technological University Singapore; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

NTU Singapore’s College of Computing and Data Science (CCDS) invites applications for Assistant Manager / Senior Executive, Alumni Engagement. You will support the Alumni Engagement Team to strengthen ties between CCDS and its alumni and to help run alumni events.

Ideal candidates have a Bachelor’s degree with at least 5 years in stakeholder management and event planning, plus strong communication and comfort with data platforms; weekend work may be required.

Qualifications

• Bachelor’s degree with at least 5 years of work experience in stakeholder management and partnership development.
• Experience in event management and planning large-scale events is advantageous.
• Experience in stakeholder engagement and industry partnership management is highly valued.
• Proficient with Microsoft Office applications and database management systems.
• Comfortable learning and using new data/event management platforms and tools.
• Able to work independently while contributing effectively in a team and possess strong communication and customer service skills.
• Willing to work weekends when required to support student and alumni events.

Responsibilities

• Oversee, manage and support events together with the CCDS Alumni Association (CCDS AA).
• Facilitate meetings with relevant Alumni stakeholders.
• Plan, organize and provide support for students and alumni activities and events.
• Manage news write-ups and social media platforms to engage CCDS Alumni Office’s audience.
• Serve as a point of contact to build enduring relationships with CCDS AA and individual alumni.
• Address all alumni enquiries and coordinate engagement opportunities.
• Design and implement alumni engagement strategies aligning with College interests.
• Regularly assess alumni interests and metrics to evaluate event success and propose improvements.
• Report and propose improvements to Alumni Leads.
• Create clear metrics to evaluate event success; conduct After Action Reviews (AARs).
• Establish SOPs for events, budgeting and responsibilities between CCDS AA and College.
• Maintain Alumni SharePoint for accurate documentation.
• Provide support across departmental tasks and events; coordinate event logistics.
• Assist the Deanery, faculty, students, and alumni as needed.
• Monitor departmental budget and recommend purchases aligned with needs.

Skills

Stakeholder management

Partnership development

Event management

Planning & execution

Communication skills

Customer service

Teamwork

Data platforms familiarity

Education

Bachelor’s degree

Tools

Microsoft Office

SharePoint

Database management systems

Event management platforms

Job description

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.

A hotbed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow’. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

We invite suitable candidates to apply for Assistant Manager / Senior Executive, Alumni Engagement. The incumbent will support the Alumni Engagement Team at CCDS including furthering the relationship between CCDS and alumni, supporting initiatives that tap on the strength of our alumni to support our student body and ensuring the successful running of alumni events.

Job Responsibilities:

Alumni Engagement Activities

• Oversee, manage and support events together with the CCDS Alumni Association (CCDS AA)

• Facilitate meetings with relevant Alumni stakeholders

• Plan, organize and provide support for students and alumni activities and events

• Manage news write-ups and social media platforms to enhance CCDS Alumni Office’s engagement with existing students and alumni

• Serve as a point of contact to build enduring relationships with the CCDS AA and individual alumni to encourage ongoing involvement

• Address all alumni enquiries and coordinate engagement opportunities

Alumni Strategies

• Design and implement comprehensive alumni engagement strategies that align with College’s interests and strengthen the alumni network

• Regularly assess alumni interests and motivations and create clear metrics that evaluate the success of events along with conducting continuous improvement proposals for future events

• Report and propose improvements to existing alumni strategies to the respective Alumni Leads

Continuous Improvement

• Create clear metrics that evaluate the success of alumni events

• Conduct After Action Reviews (AARs) on all alumni events

• Establish SOPs for the running of events, budgeting and work responsibilities between CCDS AA and the College

• Improve existing SOPs to increase alumni engagement and efficacy of alumni programmes

• Maintain and update the Alumni SharePoint to ensure accurate documentation

General Departmental Support

• Provide support across various departmental tasks and events within the College

• Coordinate logistics for departmental events and activities

• Address inquiries and assist the Deanery, faculty, students, and alumni

Alumni Finance Matters

• Monitor departmental budget, review allocated fund utilization and expenditure

• Recommend purchases which align with the department’s needs

Job Requirements:

• Bachelor’s degree with at least 5 years of work experience in stakeholder management and partnership development.

• Working knowledge of event management, with experience in planning and executing large-scale events considered an advantage.

• Experience in stakeholder engagement and industry partnership management will be highly valued.

• Proficient in Microsoft Office applications and database management systems.

• Comfortable learning and working with new data and event management platforms.

• Able to work independently while contributing effectively in a team environment.

• Strong communication, interpersonal, and customer service skills.

• Willing to work weekends when required to support student and alumni events.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU